Description review
Dutch Speaking Jobs In Greece - Fully Paid Relocation And Free Accommodation
Patrique Mercier Recruitment ES · Netherlands · back to the listing
HR standards
59/100
needs work
Title ↔ description
52/100
needs work
Reads as
Customer Support
100% confident
What this role officially is
customer service representative — ESCO, the EU occupation classification
Customer service representatives handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding customer satisfaction and report it.
Also known as: customer complaints handler, customer feedback representative, customer experience manager, assistant customer service representative, graduate customer service representative, information office worker
How others title the same work
Large employers
- Analista de Customer Service, Delivery Station Customer Support Amazon.com
- Bilingual Technical Customer Support, Ring, Ring Amazon.com
- Happiness Engineer – Customer Support & Success Automattic
- Support Engineer, WordPress VIP Automattic
- Cloud Support Engineer Canonical
Startups
- Customer Success Associate Aqua
- Customer Service Manager Cityfurnish
- Client Support Specialist (Healthcare Facilities - B2B) Clipboard
- Customer Support Engineer (Product / Technical Support) Cogram
What the listing never says
- 16 bullet points. Long requirement lists deter qualified candidates, who read them as hard gates. Scope clarity
- No pay range published. Candidates cannot tell whether applying is worth their time. Pay transparency
- No location or timezone policy stated, so a candidate cannot tell where they may work from. Scope clarity
The listing, marked up
Nothing in the wording of this listing tripped a check. The scores above still judge how complete and coherent it is.
Patrique Mercier Recruitment proudly represent the leading global businesses -such as Microsoft, Canon, Netflix, Volkswagen, and Audi- providing Customer Care, Sales & Technical Support services, as well as Content Moderation for Social Media.
Take a step forward and enhance your career by working with us for the most well-known brands in the world.
Work-from-home option is offered to candidates living in Greece or available to relocate.
A new career journey begins at the click of the Apply for this job button. Just push it!
What you will do:
• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets
What you will bring:
• Fluency in Dutch
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge/tech savviness
• Resourceful, able in multitasking
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment
What we offer:
• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, finding an apartment (-all at no cost to you-)
• Competitive monthly salary + 2 extra salaries per year
• Private Health Insurance
• Numerous benefits and discounts
• Fully paid training by certified instructors
Originally posted on Himalayas