Why this grade This listing scored 79/100, which is a B. It lost the most ground on remote clarity. See the breakdown
- Pay transparency 25 / 25 A published salary range, worth more than any other single factor because it is what a candidate cannot find out without applying.
- Description depth 20 / 20 How much the posting actually says about the work, measured in characters of real text.
- Freshness 15 / 15 How recently it was posted. Older postings are likelier to be filled or abandoned.
- Remote clarity 8 / 15 Whether "remote" means anywhere, or is quietly restricted to one country.
- Role specificity 6 / 10 Whether the listing is tagged well enough to tell what the role actually is.
- Corroboration 5 / 10 Whether more than one source carries this listing.
Every figure above is arithmetic over the posting itself — its salary field, its text, its age, its tags and how many sources carry it. How the grades work →
Sales Customer Service Entry level Full Time
If you’re driven by results, thrive in a fast-paced environment, and enjoy turning conversations into opportunities, this is your chance to join the Optimy.ai team, a division of Kognitive Tech Inc.
Optimy.ai is an established eCommerce solution helping automotive dealerships deliver personalized, high-quality customer experiences online. As we continue to expand our automotive division, we are looking for a sales-focused BDC Representative to manage and convert a high volume of inbound and outbound leads.
In this role, you will work alongside Optimy.ai’s AI Nurture technology, engaging customers where automation leaves off and applying a human, sales-driven approach to secure qualified appointments for both Sales and Service teams. You will play a key role in driving dealership growth by consistently converting leads into booked appointments while maintaining a strong customer experience.
Roles and Responsibilities
- Manage high-volume inbound and outbound communication across calls, texts, emails, and chat for both Sales and Service.
- Monitor and engage leads through the Optimy.ai platform, stepping in where AI tools leave off to handle objections and secure appointments.
- Qualify customer needs and convert leads into booked appointments while maintaining a strong customer experience.
- Maintain consistent follow-up with unsold leads, no-shows, and service opportunities to drive conversion.
- Accurately track all customer interactions and lead progress within the CRM system.
- Execute workflows and scripts aligned with performance standards to ensure consistent conversion and appointment rates.
- Meet or exceed KPIs including appointment setting, show rate, and overall lead conversion.
Qualifications & Requirements
Required:
- 1–2 years of experience in business development, inside sales, or call center role; automotive experience is an asset.
- Comfortable working with AI-driven communication tools.
- Proficiency with automotive CRM platforms (e.g., VinSolutions, eLead, DealerSocket, etc.).
- Excellent verbal and written communication skills.
- Strong organizational skills and ability to multitask effectively.
- Proven ability to meet or exceed appointment-setting and performance metrics.
Preferred:
- Experience in both sales and service BDC functions.
- Familiarity with digital retailing tools and chat platforms.
Why Join Us?
- Work alongside innovative AI technology in a growing space.
- Competitive compensation of $20/hour and performance-based incentives.
- Comprehensive sales training and mentorship to excel in and enhance sales skills.
- Fast-tracked career progression opportunities as Optimy.ai continues its upward trajectory, offering ample chances for advancement within the organization.
- Flexible schedule.
- Fully Remote.
We thank all applicants for their interest, but only those selected for an interview will be contacted. Kognitive Sales Solutions is an equal opportunity employer. If you need any type of accommodation, please let us know.
Our hiring process may include AI screening for keywords and minimum qualifications. Recruiters review all results and make all hiring decisions.
Benefits
Originally posted on Himalayas
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Where this listing came from
- 08 Oct 2026 Himalayas first sighting
Seen on 1 board over 0 days.