Description review
Enterprise Account Partner - Commercial
Veeva Systems · United States · back to the listing
HR standards
79/100
solid
Title ↔ description
62/100
needs work
Reads as
Customer Success Manager
83% confident
What this role officially is
client relations manager — ESCO, the EU occupation classification
Client relations managers act as the middle person between a company and its customers. They ensure that the customers are satisfied by providing them with guidance and explanation on their accounts and services received by the company. They also have possible other tasks such as developing plans or delivering proposals.
Also known as: customer service executive, client service manager, client relationship manager, customer service representative, consumer relations manager, client manager
How others title the same work
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Startups
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What the listing never says
- 24 bullet points. Long requirement lists deter qualified candidates, who read them as hard gates. Scope clarity
The listing, marked up
Nothing in the wording of this listing tripped a check. The scores above still judge how complete and coherent it is.
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
The Role
Enterprise Account Partners at Veeva are accountable globally for overall customer relationships, exceptional customer satisfaction, and revenue growth. The Account Partner will own the relationship with large, global, strategic accounts.
This is a highly visible role here at Veeva that requires deep Life Sciences industry expertise and strong consultative skills. Your job will be to partner closely with the customer to develop long-term growth plans that drive adoption and extend the reach of Veeva’s Commercial software suite.
What You'll Do
• The Enterprise Account Partner will serve as the single point of accountability for the Veeva team while leveraging Veeva resources to serve the account globally
• Ensure that every resource serving an account has clarity on the long-term account
• Plan and implement regular communications globally
• Cultivate Veeva relationships that provide direct access to key decision-makers across commercial teams
Requirements
• 5+ years of combined experience across sales, account management, or consulting services
• 3+ years of experience focused on account management serving global Fortune 500 companies
• Proven track record of cultivating Executive relationships across multiple business functions
• Strong negotiation skills with demonstrated ability to close large, multimillion-dollar contracts
• Ability to articulate complex value propositions to Executive-level customers
• Ability to travel as needed to spend time onsite with the Customer – travel will vary depending on the candidate’s location
Interviewing with Veeva
We value your time and believe in a transparent hiring process. Here is the process you can expect.
• Follow the application process and submit your resume.
• Within 3 days, you will receive a link to a personality assessment administered by a third party.
• Once you complete the assessment, our team will review your full application package and follow up via email with our decision.
• If moving to the interview stage, the process is as follows:
• A conversation with the hiring manager
• A practical case exercise
• A final conversation with our group's Senior Leader.
• Once all interviews are complete, the manager will be in touch with a final decision.
Perks & Benefits
• Medical, dental, vision, and basic life insurance
• Flexible PTO and company-paid holidays
• Retirement programs
• 1% charitable giving program
Compensation
• Base pay: $80,000 - $300,000
• The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at .
Originally posted on Himalayas
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
The Role
Enterprise Account Partners at Veeva are accountable globally for overall customer relationships, exceptional customer satisfaction, and revenue growth. The Account Partner will own the relationship with large, global, strategic accounts.
This is a highly visible role here at Veeva that requires deep Life Sciences industry expertise and strong consultative skills. Your job will be to partner closely with the customer to develop long-term growth plans that drive adoption and extend the reach of Veeva’s Commercial software suite.
What You'll Do
• The Enterprise Account Partner will serve as the single point of accountability for the Veeva team while leveraging Veeva resources to serve the account globally
• Ensure that every resource serving an account has clarity on the long-term account
• Plan and implement regular communications globally
• Cultivate Veeva relationships that provide direct access to key decision-makers across commercial teams
Requirements
• 5+ years of combined experience across sales, account management, or consulting services
• 3+ years of experience focused on account management serving global Fortune 500 companies
• Proven track record of cultivating Executive relationships across multiple business functions
• Strong negotiation skills with demonstrated ability to close large, multimillion-dollar contracts
• Ability to articulate complex value propositions to Executive-level customers
• Ability to travel as needed to spend time onsite with the Customer – travel will vary depending on the candidate’s location
Interviewing with Veeva
We value your time and believe in a transparent hiring process. Here is the process you can expect.
• Follow the application process and submit your resume.
• Within 3 days, you will receive a link to a personality assessment administered by a third party.
• Once you complete the assessment, our team will review your full application package and follow up via email with our decision.
• If moving to the interview stage, the process is as follows:
• A conversation with the hiring manager
• A practical case exercise
• A final conversation with our group's Senior Leader.
• Once all interviews are complete, the manager will be in touch with a final decision.
Perks & Benefits
• Medical, dental, vision, and basic life insurance
• Flexible PTO and company-paid holidays
• Retirement programs
• 1% charitable giving program
Compensation
• Base pay: $80,000 - $300,000
• The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at .
Originally posted on Himalayas