Description review
Research Analyst - 15 Hours/Week
The Daniel Group · Remote · back to the listing
HR standards
65/100
needs work
Title ↔ description
65/100
needs work
Reads as
Unclear
no confident match
What this role officially is
user experience analyst — ESCO, the EU occupation classification
User experience analysts assess client interaction and experience and analyse users' behaviours, attitudes, and emotions about the usage of a particular product, system or service. They make proposals for the improvement of the interface and usability of products, systems or services. In doing so, they take into consideration the practical, experiential, affective, meaningful and valuable aspects of human–computer interaction and product ownership, as well as the person's perceptions of system aspects such as utility, ease of use and efficiency, and user experience dynamics.
Also known as: user experience officer, user experience analysts, usability analyst
How others title the same work
Large employers
- Principal, Design Researcher Twilio
What the listing never says
- 21 bullet points. Long requirement lists deter qualified candidates, who read them as hard gates. Scope clarity
- No pay range published. Candidates cannot tell whether applying is worth their time. Pay transparency
The listing, marked up
Nothing in the wording of this listing tripped a check. The scores above still judge how complete and coherent it is.
The Daniel Group is dedicated to helping B2B businesses measure, manage, and improve. Our part-time Research Analysts conduct follow up phone interviews with our clients’ customers following sales, services, and parts transactions and then compile and document the results into our online system.
• Work from home.
• Every Research Analyst is guaranteed a base rate of $15.00 per hour with the opportunity to make more.
• Work hours are both scheduled and flexible. A minimum of 15 hours per week required.
• No selling.
• No weekend work.
Responsibilities
• Contact individuals selected for an interview via our cloud-based phone system for a business-to-business survey interview.
• Collect complete, accurate, and unbiased information from respondents.
• Input the survey details of each interview in our online portal in a professional, well-written manner.
• Meet personal/team qualitative and quantitative monthly target goals.
Requirements
• Excellent phone, verbal and written communication skills along with the ability to actively listen
• Customer-focused and adaptable to all personality types on the phone
• Ability to multi-task, set priorities, and manage time effectively
• Detail-oriented, organized, and highly conscientious
• High School degree or equivalent
• Minimum of typing 30+ words a minute
• A quiet, dedicated workspace with high-speed internet and laptop
• Excellent in English, both verbal and written
• Basic computer skills required; proficiency in Word and Excel
• Bilingual (preferably Spanish, French-Canadian, or Mandarin Chinese- oral and written) a plus but not necessary
• Complete online training
• First 120 days must work 3 hours daily Monday-Friday, between 7:30 a.m. and 6:30 p.m.
Salary: $15.00 per hourOriginally posted on Himalayas
• Work from home.
• Every Research Analyst is guaranteed a base rate of $15.00 per hour with the opportunity to make more.
• Work hours are both scheduled and flexible. A minimum of 15 hours per week required.
• No selling.
• No weekend work.
Responsibilities
• Contact individuals selected for an interview via our cloud-based phone system for a business-to-business survey interview.
• Collect complete, accurate, and unbiased information from respondents.
• Input the survey details of each interview in our online portal in a professional, well-written manner.
• Meet personal/team qualitative and quantitative monthly target goals.
Requirements
• Excellent phone, verbal and written communication skills along with the ability to actively listen
• Customer-focused and adaptable to all personality types on the phone
• Ability to multi-task, set priorities, and manage time effectively
• Detail-oriented, organized, and highly conscientious
• High School degree or equivalent
• Minimum of typing 30+ words a minute
• A quiet, dedicated workspace with high-speed internet and laptop
• Excellent in English, both verbal and written
• Basic computer skills required; proficiency in Word and Excel
• Bilingual (preferably Spanish, French-Canadian, or Mandarin Chinese- oral and written) a plus but not necessary
• Complete online training
• First 120 days must work 3 hours daily Monday-Friday, between 7:30 a.m. and 6:30 p.m.
Salary: $15.00 per hourOriginally posted on Himalayas