Solution Consultant

About the role

DRB builds the software that runs the modern car wash: point of sale, membership and recurring billing, payments, tunnel controls, and the analytics behind them. Our Solution Consulting team sits between customers, Sales, Product, and Customer Success, and exists to answer one question for every operator we work with: how do we help you grow, and what does the evidence say?

As a Solution Consultant you will do exactly that. You will dig into a customer's transaction, membership, and payment data to find what is actually happening in their business; frame the findings as clear recommendations an executive can act on; and build the demos, analyses, business cases, and prototypes that move enterprise deals and strategic accounts forward. You will use AI tools every day, not as a novelty but as the way we get quality work out faster than anyone expects.

This is a generalist seat on a small, flat team. You will not own a single lane. In a given month you may present a payment health review to a multi-site operator's leadership, build a pricing model for an RFP response, stand up a working AI prototype for a trade show, and write the talk track a sales rep uses to handle a competitive objection. If that range sounds energizing rather than exhausting, keep reading.

What you'll do

Solution analysis and enterprise sales support
• Partner with Enterprise Sales on RFP responses, solution designs, hosting and pricing cost models, growth-incentive structures, and executive pitch narratives.
• Perform gap analyses to assess solution readiness for car wash operators moving to Patheon, DRB's latest platform — identifying functional, operational, and data gaps and defining what it takes to close them.
• Assess customer requirements against DRB's platform and be honest about fit, gaps, and workarounds; write the talk tracks that help reps navigate them.
• Build and maintain competitive intelligence and battlecards on the car wash technology landscape.
• Support Sales-to-Implementation handoffs and drive process improvements so what we sell is what gets delivered.

AI, prototyping, and innovation

• Use AI tools (Claude and similar) as a daily working method to draft analyses, generate prototypes, structure research, and produce customer-ready deliverables at speed and quality.
  • Build working prototypes and demos: interactive HTML and Streamlit applications, AI-driven sales and service agents, kiosk and trade show experiences, and internal tools such as quoting integrations with Salesforce.
  • Contribute to DRB's internal AI enablement programs (prompt libraries, prototyping playbooks) that help colleagues across the business adopt the same methods.

Communication and enablement

• Present to audiences from a single-site owner to a multi-site operator's executive team to Vontier leadership, adjusting depth and language for each without losing the substance.
  • Write clearly: executive summaries, customer-facing reports, Q&A documents, and internal briefs that people actually read and act on.
  • Represent DRB at trade shows and customer events, running demos and handling technical and commercial questions on the floor.
  Customer analytics and advisory
  • Lead data deep dives for enterprise and strategic accounts covering payments, membership, churn, and site performance, including benchmarking and post-migration health reviews.
  • Translate findings into prioritized recommendations, quantified business impact, and next steps, delivered in decks, written reports, and live discovery sessions with customer leadership.
  • Contribute to DRB's customer intelligence platform (Pulse) and the quarterly advisory cadence we run with top accounts, including new dashboards, report templates, and analytical methods.
  • Run joint discovery sessions with customers to surface the right questions, then coordinate internal owners across Product, Engineering, Legal, and Payments to get them answered.

Who you are

• Four or more years in solution consulting, pre-sales engineering, customer analytics, management consulting, or a similar customer-facing analytical role, ideally in SaaS, payments, or retail/consumer subscription businesses.
  • Fluent with data: comfortable in SQL and a modern warehouse (we use Snowflake), able to build and defend an analysis end to end, and able to explain what the numbers mean to someone who will never look at the query.
  • A practitioner with AI tools. You already use them to do real work, you understand where they are reliable and where they are not, and you can show examples.
  • Structured thinker who can take an ambiguous customer or executive question, break it into what needs to be true, and get to a defensible answer with imperfect information.
  • Strong writer and presenter. You produce polished documents, decks, and prototypes without a designer, and you can hold a room.
  • Commercially minded: you understand how pricing, contracts, and incentives shape a deal, and you keep the customer's growth and DRB's margin in view at the same time.
  • Comfortable working across Sales, Product, Engineering, Legal, and Customer Success, driving things to closure without formal authority.

Nice to have

• Experience in car wash, fuel and convenience, QSR, or another multi-site operator segment.
  • Familiarity with card payments and recurring billing.
  • Hands-on with Python, Streamlit, HTML/JavaScript, or Salesforce for building prototypes and internal tools.
  • Exposure to RFP and enterprise procurement processes, or to M&A and market evaluation work.

How we work

The Solution Consulting team is five people across data, technical, innovation, and marketing consulting disciplines, and everyone is expected to reach across those lines. We favor shipping a useful artifact this week over a perfect one next quarter, we use AI aggressively and hold the output to a professional standard, and we measure ourselves by whether customers grow and deals close. You will have direct exposure to DRB and Vontier leadership and a wide license to propose what we should build next.

The base compensation range for this position is $95,000.00 to $115,000.00 per annum. Your actual base salary will be determined based upon numerous factors which may include relevant experience, skills, location (labor market data), credentials (education, certifications), and internal equity.

For this specific role, you may be eligible to participate in an annual bonus plan.

Vontier partners with you and your family on your health and wellness journey. Visit VontierBenefits.com to view our benefits. We offer a premium suite of health and wellness programs for you and your family, including medical, dental, vision, disability and life insurance. With programs for family planning from Maven Clinic to managing diabetes like Livongo, coverage for women's health, support for adult and elder care, paid parental leave, a generous 401(k) plan with matching company contributions, and more. Vontier is here for all stages of life. We also offer paid time off up to 120 hours each year, 14 paid holidays and paid sick leave.*

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Sick leave amount may vary based on state or local laws applicable to the applicant’s geographic location. The Company reserves the right to modify this information at any time, subject to applicable law.

Originally posted on Himalayas