Description review
Enterprise Account Manager
Haut Ai · Remote · back to the listing
HR standards
59/100
needs work
Title ↔ description
63/100
needs work
Reads as
Customer Success Manager
97% confident
What this role officially is
client relations manager — ESCO, the EU occupation classification
Client relations managers act as the middle person between a company and its customers. They ensure that the customers are satisfied by providing them with guidance and explanation on their accounts and services received by the company. They also have possible other tasks such as developing plans or delivering proposals.
Also known as: customer service executive, client service manager, client relationship manager, customer service representative, consumer relations manager, client manager
How others title the same work
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Startups
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What the listing never says
- 23 bullet points. Long requirement lists deter qualified candidates, who read them as hard gates. Scope clarity
- No pay range published. Candidates cannot tell whether applying is worth their time. Pay transparency
The listing, marked up
Nothing in the wording of this listing tripped a check. The scores above still judge how complete and coherent it is.
Haut.AI is a pioneering BeautyTech startup at the forefront of personalized skincare solutions. We combine cutting-edge scientific research with artificial intelligence to deliver solutions that drive measurable impact. Backed by leading European VCs and founded by AI scientists, we operate at the intersection of two high-growth markets: AI and beauty tech.
We are seeking a strategic and results-driven Enterprise Account Manager to own and grow relationships with our key clients. In this role, you will act as a trusted partner to enterprise customers, driving long-term value, retention and expansion. You will work closely with cross-functional teams to ensure successful adoption of our AI-powered skin analysis solutions while identifying opportunities for upsell and strategic growth.
What You'll Do:
• Own and manage a portfolio of enterprise accounts, ensuring long-term success, retention, and revenue growth
• Build deep, strategic relationships with key stakeholders and decision-makers on the client side
• Act as a trusted advisor, aligning Haut.AI solutions with clients’ business objectives and KPIs
• Lead onboarding and implementation for enterprise clients, ensuring a seamless and high-quality experience
• Proactively identify expansion opportunities, including upsell and cross-sell, to grow account value
• Monitor customer health, engagement, and performance metrics, and take action to mitigate risks
• Partner closely with Sales, Product, and Marketing teams to advocate for customer needs and influence product development
• Drive regular business reviews (QBRs) and strategic check-ins with clients
What will help you thrive in this role:
• 5+ years of experience in Enterprise Account Management in tech company is a must
• Proven track record of managing large, complex accounts and driving revenue growth
• Strong commercial mindset with experience in renewals, upselling, and contract negotiations
• Excellent stakeholder management skills, with the ability to engage C-level executives
• Deep understanding of SaaS business models and customer lifecycle management
• Strong communication, negotiation, and presentation skills
• Experience working with eCommerce or digital platforms is a plus
• Impeccable English; additional languages are an advantage
Why us?
• Competitive base salary with performance-based bonuses tied to account growth
• Fully remote role with flexibility across EU time zones
• MacBook and other equipment you need for a productive remote setup
• Paid time off: vacations, personal days, sick leaves and Estonian public holidays
• Opportunity to work with cutting-edge AI technology in a fast-growing industry
• Collaborative and high-impact environment with direct influence on company growth
• Strategic role with visibility into company direction and market expansion
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We are seeking a strategic and results-driven Enterprise Account Manager to own and grow relationships with our key clients. In this role, you will act as a trusted partner to enterprise customers, driving long-term value, retention and expansion. You will work closely with cross-functional teams to ensure successful adoption of our AI-powered skin analysis solutions while identifying opportunities for upsell and strategic growth.
What You'll Do:
• Own and manage a portfolio of enterprise accounts, ensuring long-term success, retention, and revenue growth
• Build deep, strategic relationships with key stakeholders and decision-makers on the client side
• Act as a trusted advisor, aligning Haut.AI solutions with clients’ business objectives and KPIs
• Lead onboarding and implementation for enterprise clients, ensuring a seamless and high-quality experience
• Proactively identify expansion opportunities, including upsell and cross-sell, to grow account value
• Monitor customer health, engagement, and performance metrics, and take action to mitigate risks
• Partner closely with Sales, Product, and Marketing teams to advocate for customer needs and influence product development
• Drive regular business reviews (QBRs) and strategic check-ins with clients
What will help you thrive in this role:
• 5+ years of experience in Enterprise Account Management in tech company is a must
• Proven track record of managing large, complex accounts and driving revenue growth
• Strong commercial mindset with experience in renewals, upselling, and contract negotiations
• Excellent stakeholder management skills, with the ability to engage C-level executives
• Deep understanding of SaaS business models and customer lifecycle management
• Strong communication, negotiation, and presentation skills
• Experience working with eCommerce or digital platforms is a plus
• Impeccable English; additional languages are an advantage
Why us?
• Competitive base salary with performance-based bonuses tied to account growth
• Fully remote role with flexibility across EU time zones
• MacBook and other equipment you need for a productive remote setup
• Paid time off: vacations, personal days, sick leaves and Estonian public holidays
• Opportunity to work with cutting-edge AI technology in a fast-growing industry
• Collaborative and high-impact environment with direct influence on company growth
• Strategic role with visibility into company direction and market expansion
Find Jobs in Germany on Arbeitnow