Description review
IT Operations / EUC Manager
EMCD · Serbia · back to the listing
HR standards
59/100
needs work
Title ↔ description
81/100
solid
Reads as
Unclear
no confident match
What this role officially is
ICT system administrator — ESCO, the EU occupation classification
ICT system administrators are responsible for the upkeep, configuration, and reliable operation of computer and network systems, servers, workstations and peripheral devices. They may acquire, install, or upgrade computer components and software; automate routine tasks; write computer programs; troubleshoot; train and supervise staff; and provide technical support. They ensure optimum system integrity, security, backup and performance.
Also known as: enterprise administrator, IT system administrator, ICT systems administrator, ICT sysadmins, IT systems administrator, ICT sysadmin
How others title the same work
Large employers
- Senior Impartner Admin, PRM Twilio
Startups
- IVPN | Infrastructure Engineer / Sysadmin | Remote (UTC-1 to UTC+3 only) | Full-time IVPN
- IVPN | Infrastructure Engineer / Sysadmin | Remote (UTC-1 to UTC+3 only) | Full-time | IVPN
What the listing never says
- 24 bullet points. Long requirement lists deter qualified candidates, who read them as hard gates. Scope clarity
- No pay range published. Candidates cannot tell whether applying is worth their time. Pay transparency
The listing, marked up
Nothing in the wording of this listing tripped a check. The scores above still judge how complete and coherent it is.
We're looking for an End User Computing Manager to build and improve the workplace technology environment across EMCD. We need proactive and hands-on, who can own employee devices, corporate accounts, SaaS access, IAM, asset management, onboarding/offboarding automation, and the overall digital employee experience.
You'll work closely with Security, IT, vendors, and business teams to make sure employees have secure, reliable, and convenient access to the tools they need.
Responsibilities:
• Own and improve the end-user technology environment: laptops, mobile devices, corporate accounts, SaaS access, Google Workspace, Slack
• Manage IAM, SSO, access policies, and secure access to key SaaS applications
• Build and automate onboarding/offboarding workflows, including account provisioning and access revocation
• Manage endpoint security and device lifecycle across remote and distributed teams
• Maintain asset management processes: hardware inventory, regular reviews, lifecycle replacement
• Oversee Service Desk and support operations, ensuring fast and high-quality issue resolution
• Manage vendors, SaaS providers, licenses, and contracts to avoid unused or overlapping tools
• Standardize EUC processes across the company and drive self-service, automation, and zero-touch provisioning
Requirements:
• 7+ years in IT, including 3–5 years in End User Computing, Workplace Technology, IT Support Management, Client Services, or Desktop Engineering
• Experience with MDM / UEM tools such as Jamf, Google Endpoint Management, Workspace ONE, or similar
• Understanding of endpoint operating systems: macOS, Windows, mobile platforms
• Strong hands-on experience with Google Workspace and Slack administration
• Experience with ITSM processes and tools: incident, asset, change management; Jira Service Management, ServiceNow, or similar
• Ability to work with vendors and managed service providers
• Proactive approach to identify problems and improve processes
Nice to have:
• Experience with IAM, SSO, IdP, access management
• Experience with self-service portals, Slack bots, or automated IT workflows
• Experience standardizing user environments during M&A or company scaling
What We Offer:
• Fully remote work from anywhere in the world
• Flexible working hours focused on results
• 20 working days of vacation + 12 additional bonus days
• Paid sick leave with no bureaucracy
• Compensation for courses, certifications, and training programs
• Real ownership of workplace technology in a fast-growing crypto ecosystem
Originally posted on Himalayas
You'll work closely with Security, IT, vendors, and business teams to make sure employees have secure, reliable, and convenient access to the tools they need.
Responsibilities:
• Own and improve the end-user technology environment: laptops, mobile devices, corporate accounts, SaaS access, Google Workspace, Slack
• Manage IAM, SSO, access policies, and secure access to key SaaS applications
• Build and automate onboarding/offboarding workflows, including account provisioning and access revocation
• Manage endpoint security and device lifecycle across remote and distributed teams
• Maintain asset management processes: hardware inventory, regular reviews, lifecycle replacement
• Oversee Service Desk and support operations, ensuring fast and high-quality issue resolution
• Manage vendors, SaaS providers, licenses, and contracts to avoid unused or overlapping tools
• Standardize EUC processes across the company and drive self-service, automation, and zero-touch provisioning
Requirements:
• 7+ years in IT, including 3–5 years in End User Computing, Workplace Technology, IT Support Management, Client Services, or Desktop Engineering
• Experience with MDM / UEM tools such as Jamf, Google Endpoint Management, Workspace ONE, or similar
• Understanding of endpoint operating systems: macOS, Windows, mobile platforms
• Strong hands-on experience with Google Workspace and Slack administration
• Experience with ITSM processes and tools: incident, asset, change management; Jira Service Management, ServiceNow, or similar
• Ability to work with vendors and managed service providers
• Proactive approach to identify problems and improve processes
Nice to have:
• Experience with IAM, SSO, IdP, access management
• Experience with self-service portals, Slack bots, or automated IT workflows
• Experience standardizing user environments during M&A or company scaling
What We Offer:
• Fully remote work from anywhere in the world
• Flexible working hours focused on results
• 20 working days of vacation + 12 additional bonus days
• Paid sick leave with no bureaucracy
• Compensation for courses, certifications, and training programs
• Real ownership of workplace technology in a fast-growing crypto ecosystem
Originally posted on Himalayas