Description review
Call Center Agent (m/f/d) Swedish
Avedo - Eine Marke der Ströer X GmbH · Sweden · back to the listing
HR standards
65/100
needs work
Title ↔ description
80/100
solid
Reads as
Customer Support
100% confident
What this role officially is
customer service representative — ESCO, the EU occupation classification
Customer service representatives handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding customer satisfaction and report it.
Also known as: customer complaints handler, customer feedback representative, customer experience manager, assistant customer service representative, graduate customer service representative, information office worker
How others title the same work
Large employers
- Analista de Customer Service, Delivery Station Customer Support Amazon.com
- Bilingual Technical Customer Support, Ring, Ring Amazon.com
- Happiness Engineer – Customer Support & Success Automattic
- Support Engineer, WordPress VIP Automattic
- Cloud Support Engineer Canonical
Startups
- Customer Success Associate Aqua
- Customer Service Manager Cityfurnish
- Client Support Specialist (Healthcare Facilities - B2B) Clipboard
- Customer Support Engineer (Product / Technical Support) Cogram
What the listing never says
- 16 bullet points. Long requirement lists deter qualified candidates, who read them as hard gates. Scope clarity
- No pay range published. Candidates cannot tell whether applying is worth their time. Pay transparency
The listing, marked up
Nothing in the wording of this listing tripped a check. The scores above still judge how complete and coherent it is.
Speaking Swedish isn´t a big deal for you? We are currently looking for a Customer Support (m/f/d) Swedish for our center in Palma de Mallorca. Take the time to apply for this job!
Your Benefits
• permanent employment in full time or part time
• fixed, season-independent salary from day 1, plus performance-related bonus
• opening hours from Monday - Sunday: 6 am - 10 pm
• Work from home from anywhere in Spain! (Canary Islands excluded)
• uncomplicated entry into the job through professional and remunerated induction and training
• free private supplementary health insurance
• big company parties and individual team events
Your Tasks
• provide support through phone for technical issues and hardware troubleshooting
• complete service requests
• reporting on incidents and service requests
• ensuring customer satisfaction
Requirements
Your Profile
• very good knowledge of Swedish and English
• good working knowledge of MS Office
• strong communication skills and service mentality
• high degree of self-motivation and willingness to learn
• ability to work independently and grasp things quickly
Have we awakened your interest? Then we should definitely get to know each other. Don't currently have any application documents to hand? Apply as a Customer Consultant (m/f/d) Swedish in just a few minutes. We look forward to hearing from you!
About us
Are you a customer service professional, a thoroughbred salesperson or a career changer? Then our call centre is the right place for you! Everyone is welcome here - regardless of your professional background. We'll teach you everything you need for the job! Our strength? Supporting customer communication for various clients. With over 40 call centres in Germany and Europe, we are a strong partner for our customers. To make this a success, teamwork is our top priority. Together, we ensure that we are not only successful, but also create better customer experiences. So, what are you waiting for? Become part of our team and experience the exciting world of customer service!
All names are directed at all genders.
Originally posted on Himalayas
Your Benefits
• permanent employment in full time or part time
• fixed, season-independent salary from day 1, plus performance-related bonus
• opening hours from Monday - Sunday: 6 am - 10 pm
• Work from home from anywhere in Spain! (Canary Islands excluded)
• uncomplicated entry into the job through professional and remunerated induction and training
• free private supplementary health insurance
• big company parties and individual team events
Your Tasks
• provide support through phone for technical issues and hardware troubleshooting
• complete service requests
• reporting on incidents and service requests
• ensuring customer satisfaction
Requirements
Your Profile
• very good knowledge of Swedish and English
• good working knowledge of MS Office
• strong communication skills and service mentality
• high degree of self-motivation and willingness to learn
• ability to work independently and grasp things quickly
Have we awakened your interest? Then we should definitely get to know each other. Don't currently have any application documents to hand? Apply as a Customer Consultant (m/f/d) Swedish in just a few minutes. We look forward to hearing from you!
About us
Are you a customer service professional, a thoroughbred salesperson or a career changer? Then our call centre is the right place for you! Everyone is welcome here - regardless of your professional background. We'll teach you everything you need for the job! Our strength? Supporting customer communication for various clients. With over 40 call centres in Germany and Europe, we are a strong partner for our customers. To make this a success, teamwork is our top priority. Together, we ensure that we are not only successful, but also create better customer experiences. So, what are you waiting for? Become part of our team and experience the exciting world of customer service!
All names are directed at all genders.
Originally posted on Himalayas