Description review
ServiceNow CRM Architect
SwissPeak Partners GmbH · Remote job · back to the listing
HR standards
53/100
needs work
Title ↔ description
86/100
strong
Reads as
Software Architect
100% confident
What this role officially is
software architect — ESCO, the EU occupation classification
Software architects create the technical design and the functional model of a software system, based on functional specifications. They also design the architecture of the system or different modules and components related to the business' or customer requirements, technical platform, computer language or development environment.
Also known as: software architects, software designer, application architect
How others title the same work
Large employers
- Software Architect - Containers / Virtualisation Canonical
- Senior/Staff/Principal Engineer Canonical Ltd.
- Senior Staff Software Engineer - Blockchain Platform Coinbase
- Solutions Architect, Scaled Operations AI Accelerator Team Meta
- Distinguished, Enterprise Architect Salesforce
Startups
- Staff Software Engineer Curri
What the listing never says
- 27 bullet points. Long requirement lists deter qualified candidates, who read them as hard gates. Scope clarity
- No pay range published. Candidates cannot tell whether applying is worth their time. Pay transparency
The listing, marked up
Nothing in the wording of this listing tripped a check. The scores above still judge how complete and coherent it is.
For our client, a leading strategic ServiceNow partner, we are looking for experienced ServiceNow CRM Architects, Senior Consultants and CRM Specialists to join their growing international team.
Our client is very well positioned within the ServiceNow ecosystem and is recognised as a leading partner in the CRM across international markets. They work with organisations on complex customer transformation initiatives, supporting them in the design and implementation of modern and innovative ServiceNow CRM solutions.
We are particularly interested in speaking with experienced professionals who combine strong ServiceNow and CRM expertise with a strategic, consulting-oriented and customer-focused mindset.
Your Responsibilities
Depending on your background and area of expertise, your responsibilities may include:
• Designing and developing ServiceNow CRM solutions and architectures
• Taking a leading role in the architecture, implementation and further development of ServiceNow CRM platforms
• Advising customers on the optimisation and digitalisation of their customer processes and customer experience
• Translating complex business and customer requirements into scalable technical solutions
• Designing innovative solutions across CRM and customer service environments
• Working closely with customers, business stakeholders and technical teams
• Contributing your expertise to complex customer transformation and digitalisation projects
• Acting as a trusted advisor and supporting customers throughout the project lifecycle
Your Profile
We are interested in candidates with a strong background in ServiceNow and CRM, ideally with experience in one or more of the following areas:
• Several years of experience working with ServiceNow
• Strong experience in ServiceNow CRM, Customer Service Management or other customer-focused ServiceNow solutions
• Experience as a ServiceNow Architect, Technical Architect, Solution Architect or Senior Consultant
• Strong understanding of CRM processes, customer journeys and customer experience
• Experience designing and implementing complex and scalable platform solutions
• The ability to understand customer requirements and translate them into effective technical solutions
• Strong consulting, communication and stakeholder management skills
• Experience working with complex customer or international environments would be an advantage
Languages
We are particularly interested in candidates with either:
• German and English, or
• French and English
Location & Working Model
We are open to candidates based in:
• Switzerland
• Germany
• France
• United Kingdom
• Ireland
• United States
Working Model
• Fully remote
Employment Options
We are open to speaking with candidates interested in:
• Permanent employment
• Contracting / freelance opportunities
Interested in this opportunity? We look forward to receiving your application!
Find more English Speaking Jobs in Switzerland on Arbeitnow
Our client is very well positioned within the ServiceNow ecosystem and is recognised as a leading partner in the CRM across international markets. They work with organisations on complex customer transformation initiatives, supporting them in the design and implementation of modern and innovative ServiceNow CRM solutions.
We are particularly interested in speaking with experienced professionals who combine strong ServiceNow and CRM expertise with a strategic, consulting-oriented and customer-focused mindset.
Your Responsibilities
Depending on your background and area of expertise, your responsibilities may include:
• Designing and developing ServiceNow CRM solutions and architectures
• Taking a leading role in the architecture, implementation and further development of ServiceNow CRM platforms
• Advising customers on the optimisation and digitalisation of their customer processes and customer experience
• Translating complex business and customer requirements into scalable technical solutions
• Designing innovative solutions across CRM and customer service environments
• Working closely with customers, business stakeholders and technical teams
• Contributing your expertise to complex customer transformation and digitalisation projects
• Acting as a trusted advisor and supporting customers throughout the project lifecycle
Your Profile
We are interested in candidates with a strong background in ServiceNow and CRM, ideally with experience in one or more of the following areas:
• Several years of experience working with ServiceNow
• Strong experience in ServiceNow CRM, Customer Service Management or other customer-focused ServiceNow solutions
• Experience as a ServiceNow Architect, Technical Architect, Solution Architect or Senior Consultant
• Strong understanding of CRM processes, customer journeys and customer experience
• Experience designing and implementing complex and scalable platform solutions
• The ability to understand customer requirements and translate them into effective technical solutions
• Strong consulting, communication and stakeholder management skills
• Experience working with complex customer or international environments would be an advantage
Languages
We are particularly interested in candidates with either:
• German and English, or
• French and English
Location & Working Model
We are open to candidates based in:
• Switzerland
• Germany
• France
• United Kingdom
• Ireland
• United States
Working Model
• Fully remote
Employment Options
We are open to speaking with candidates interested in:
• Permanent employment
• Contracting / freelance opportunities
Interested in this opportunity? We look forward to receiving your application!
Find more English Speaking Jobs in Switzerland on Arbeitnow