Description review
Technical Sales Support
Henry Schein · Thailand · back to the listing
HR standards
44/100
poor
Title ↔ description
65/100
needs work
Reads as
Customer Support
93% confident
What this role officially is
customer service representative — ESCO, the EU occupation classification
Customer service representatives handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding customer satisfaction and report it.
Also known as: customer complaints handler, customer feedback representative, customer experience manager, assistant customer service representative, graduate customer service representative, information office worker
How others title the same work
Large employers
- Analista de Customer Service, Delivery Station Customer Support Amazon.com
- Bilingual Technical Customer Support, Ring, Ring Amazon.com
- Happiness Engineer – Customer Support & Success Automattic
- Support Engineer, WordPress VIP Automattic
- Cloud Support Engineer Canonical
Startups
- Customer Success Associate Aqua
- Customer Service Manager Cityfurnish
- Client Support Specialist (Healthcare Facilities - B2B) Clipboard
- Customer Support Engineer (Product / Technical Support) Cogram
What the listing never says
- No section describes what the person would actually do. Scope clarity
- No pay range published. Candidates cannot tell whether applying is worth their time. Pay transparency
- No location or timezone policy stated, so a candidate cannot tell where they may work from. Scope clarity
The listing, marked up
Nothing in the wording of this listing tripped a check. The scores above still judge how complete and coherent it is.
• Take care of Connect Dental Digital Products.
• Maintain and repair products software and hardware.
• Inspect, analyze damage, as well as repair and replace parts.
• Manage technical problems and after sales services.
• Providing present, education and training of digital devices.
• Providing information about products or services including demonstrations of products and delivering products to customers when required.
• Coordinates closely with Sales and related parties to support our customers.
• Other job duties as assigned by supervisor.
Originally posted on Himalayas
• Maintain and repair products software and hardware.
• Inspect, analyze damage, as well as repair and replace parts.
• Manage technical problems and after sales services.
• Providing present, education and training of digital devices.
• Providing information about products or services including demonstrations of products and delivering products to customers when required.
• Coordinates closely with Sales and related parties to support our customers.
• Other job duties as assigned by supervisor.
Originally posted on Himalayas