Description review
French-speaking Business Travel Consultant - Portugal WFH
Workster Jobs · United States · back to the listing
HR standards
61/100
needs work
Title ↔ description
70/100
solid
Reads as
Customer Support
82% confident
What this role officially is
customer service representative — ESCO, the EU occupation classification
Customer service representatives handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding customer satisfaction and report it.
Also known as: customer complaints handler, customer feedback representative, customer experience manager, assistant customer service representative, graduate customer service representative, information office worker
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What the listing never says
- 19 bullet points. Long requirement lists deter qualified candidates, who read them as hard gates. Scope clarity
- No pay range published. Candidates cannot tell whether applying is worth their time. Pay transparency
The listing, marked up
Nothing in the wording of this listing tripped a check. The scores above still judge how complete and coherent it is.
Join Workster as a French-speaking Business Travel Consultant, working remotely from Portugal. We are looking for dynamic individuals who have a passion for travel and delivering exceptional customer service.
Key Responsibilities
• Offer top-notch service to French-speaking business travellers by arranging travel plans, including flights, hotels, and car rentals.
• Ensure compliance with corporate travel policies and align with client preferences when organising travel.
• Maintain detailed records of travel arrangements and promptly address any client issues or changes.
• Listen actively to client requirements to provide customised travel solutions and expert advice.
• Manage urgent travel requests and amendments, ensuring swift resolutions to minimise client disruptions.
• Collaborate with team members and departments to deliver cohesive service to clients.
• Stay informed of the latest travel industry trends to offer enhanced service quality.
Qualifications and Skills
• Fluency in French and English, both spoken and written; knowledge of additional languages is beneficial.
• Experience in travel consultancy or a similar customer service role is desirable.
• Strong communication skills with a focus on empathy and customer-centric service.
• Excellent organisational abilities with expertise in handling multiple priorities efficiently.
• Familiarity with Global Distribution Systems (GDS) like Amadeus or Sabre is an advantage.
• Tech-savvy, with the ability to quickly learn and adapt to new technologies and systems.
Benefits and Career Opportunities
• Competitive salary with potential performance-linked bonuses.
• Flexible work-from-home environment encouraging remote collaboration.
• Inclusive and diverse workplace that prioritises team well-being.
• Regular training and development workshops to enhance career growth and skills.
• Comprehensive health and wellness benefits, including private medical insurance.
• Generous holiday entitlement and opportunities for advancement within the company.
If you have a zest for travel, innovation, and exceptional customer service, we invite you to apply and join our vibrant team.
Originally posted on Himalayas
Key Responsibilities
• Offer top-notch service to French-speaking business travellers by arranging travel plans, including flights, hotels, and car rentals.
• Ensure compliance with corporate travel policies and align with client preferences when organising travel.
• Maintain detailed records of travel arrangements and promptly address any client issues or changes.
• Listen actively to client requirements to provide customised travel solutions and expert advice.
• Manage urgent travel requests and amendments, ensuring swift resolutions to minimise client disruptions.
• Collaborate with team members and departments to deliver cohesive service to clients.
• Stay informed of the latest travel industry trends to offer enhanced service quality.
Qualifications and Skills
• Fluency in French and English, both spoken and written; knowledge of additional languages is beneficial.
• Experience in travel consultancy or a similar customer service role is desirable.
• Strong communication skills with a focus on empathy and customer-centric service.
• Excellent organisational abilities with expertise in handling multiple priorities efficiently.
• Familiarity with Global Distribution Systems (GDS) like Amadeus or Sabre is an advantage.
• Tech-savvy, with the ability to quickly learn and adapt to new technologies and systems.
Benefits and Career Opportunities
• Competitive salary with potential performance-linked bonuses.
• Flexible work-from-home environment encouraging remote collaboration.
• Inclusive and diverse workplace that prioritises team well-being.
• Regular training and development workshops to enhance career growth and skills.
• Comprehensive health and wellness benefits, including private medical insurance.
• Generous holiday entitlement and opportunities for advancement within the company.
If you have a zest for travel, innovation, and exceptional customer service, we invite you to apply and join our vibrant team.
Originally posted on Himalayas