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Description review

Travel Advisor

HB Travels · United States · back to the listing

HR standards

65/100

needs work

Title ↔ description

71/100

solid

Reads as

Unclear

no confident match

What this role officially is

customer service representative — ESCO, the EU occupation classification

Customer service representatives handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding customer satisfaction and report it.

Also known as: customer complaints handler, customer feedback representative, customer experience manager, assistant customer service representative, graduate customer service representative, information office worker

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What the listing never says

  • No pay range published. Candidates cannot tell whether applying is worth their time. Pay transparency

The listing, marked up

Nothing in the wording of this listing tripped a check. The scores above still judge how complete and coherent it is.

About the Role:
We are seeking passionate and detail-oriented individuals to join our team as Travel Advisors. In this role, you'll help clients plan and book unforgettable trips by tailoring travel experiences to their unique needs. From researching destinations to finalizing reservations, you'll ensure each client enjoys a smooth and memorable journey.

Responsibilities:

• Consult with clients to understand their travel goals, budgets, and preferences

• Research and recommend destinations, accommodations, and activities

• Manage bookings for flights, hotels, cruises, and vacation packages

• Provide support and solutions for client questions before, during, and after travel

• Stay up to date on travel trends, policies, and promotions

Qualifications:

• Strong communication and customer service skills

• Excellent organizational and problem-solving abilities

• Passion for travel and helping others create meaningful experiences

• Ability to work independently in a remote environment

• Previous customer service or travel industry experience is a plus (but not required)

What We Offer:

• Training and mentorship to help you succeed

• Flexible, remote work environment

• Access to top travel suppliers and booking tools

• Growth opportunities in the travel and hospitality industry

Originally posted on Himalayas