Description review
Telecommunication Associate (Remote Job) - Night Shifts
Top Notch Consultancy · Lebanon · back to the listing
HR standards
66/100
needs work
Title ↔ description
55/100
needs work
Reads as
Customer Support
100% confident
What this role officially is
customer service representative — ESCO, the EU occupation classification
Customer service representatives handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding customer satisfaction and report it.
Also known as: customer complaints handler, customer feedback representative, customer experience manager, assistant customer service representative, graduate customer service representative, information office worker
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What the listing never says
- No location or timezone policy stated, so a candidate cannot tell where they may work from. Scope clarity
The listing, marked up
Nothing in the wording of this listing tripped a check. The scores above still judge how complete and coherent it is.
We are currently seeking a Lebanese Telecommunication Associate for a work-from-home position. As a Telecommunication Associate, your primary responsibility will be to handle incoming and outgoing calls for our clientele. You will follow a straight forward script provided during these phone calls to ensure consistency and quality of communication.
Requirements:
• Fluent in English.
• Access to a reliable internet connection, preferably 3G or above. Wifi is acceptable if it reaches a minimum of 6 Mbps or utilizes Fiber-optics.Shifts:
Night shift schedule available:
• 10:00 PM to 8:00 AM (8-hour shift) - 6$ per hour
• 12:00 PM to 6:00 AM (6-hour shift) - 5$ per hour
• 12:00 PM to 4:00 AM (4-hour shift) - 4$ per hour
Training:
• A three-day training course will be provided to familiarize you with the program used for the job.
Work Schedule:
• We offer flexibility regarding which days of the week you can work.
• Option 1: Work 5 weekdays from Monday to Friday.
• Option 2: Work 3 weekdays and the weekend (Saturday and Sunday).
We are looking for dedicated individuals who can effectively communicate with our clientele while maintaining professionalism and adhering to the provided script. If you are self-motivated, have excellent English skills, and are comfortable working night shifts, we encourage you to apply for this exciting work-from-home opportunity.
Originally posted on Himalayas
Requirements:
• Fluent in English.
• Access to a reliable internet connection, preferably 3G or above. Wifi is acceptable if it reaches a minimum of 6 Mbps or utilizes Fiber-optics.Shifts:
Night shift schedule available:
• 10:00 PM to 8:00 AM (8-hour shift) - 6$ per hour
• 12:00 PM to 6:00 AM (6-hour shift) - 5$ per hour
• 12:00 PM to 4:00 AM (4-hour shift) - 4$ per hour
Training:
• A three-day training course will be provided to familiarize you with the program used for the job.
Work Schedule:
• We offer flexibility regarding which days of the week you can work.
• Option 1: Work 5 weekdays from Monday to Friday.
• Option 2: Work 3 weekdays and the weekend (Saturday and Sunday).
We are looking for dedicated individuals who can effectively communicate with our clientele while maintaining professionalism and adhering to the provided script. If you are self-motivated, have excellent English skills, and are comfortable working night shifts, we encourage you to apply for this exciting work-from-home opportunity.
Originally posted on Himalayas