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Description review

Operations Executive

Validus · United States · back to the listing

HR standards

53/100

needs work

Title ↔ description

33/100

poor

Reads as

Unclear

no confident match

What this role officially is

operations manager — ESCO, the EU occupation classification

Operations managers plan, oversee and coordinate the daily operations of production of goods and provision of services. They also formulate and implement company policies and plan the use of human resources and materials.

Also known as: division operations manager, operations administrator, operations supervisor, operations general manager, operations director, business operations manager

How others title the same work

Large employers

  • Sr. Business Operations Manager, CN Expansion, CN Expansion Amazon.com
  • Operations Manager, Bermuda Coinbase
  • Operations Senior Associate Coinbase
  • Associate Manager, Strategy and Operations, Fraud DoorDash
  • Shift Lead - Crestwood DoorDash

Startups

  • Collection Team Leader Cityfurnish
  • Revenue Operations Lead - Post Sales Abacum
  • Customer Operations Analyst BlueCargo
  • Head of Customer Operations BlueCargo
  • Strategy & Operations Lead Broccoli AI

What the listing never says

  • 19 bullet points. Long requirement lists deter qualified candidates, who read them as hard gates. Scope clarity
  • No section describes what the person would actually do. Scope clarity
  • No pay range published. Candidates cannot tell whether applying is worth their time. Pay transparency

The listing, marked up

Nothing in the wording of this listing tripped a check. The scores above still judge how complete and coherent it is.

This is a remote position.

• Participate in general operations processing functions, including client onboarding, account

servicing, document management, etc

• Experience in loan processing (including and not limited to loan application, disbursement,

repayment, refund, credit admin, etc.) is an advantage

• Ensure timely and prompt processing as per committed SLA

• Ensure processes and controls adheres to guidelines (internal, regulatory, etc.)

• Ensure timely and effective escalation of potential issues and resolution

• Work closely with various internal and external stakeholders (Front Office, Compliance, Credit, etc.)

to complete required processing and resolve issues arising

• Answer queries on operational processes

• Participate in process reviews (including mapping of processes) and system enhancements

(requirements gathering, testing, etc.)
• Create and maintain operations procedures

Requirements

• Minimum Diploma holder

• 1-2 years of experience

• Remote work – Singapore time

• Back office

• Effective team player with good interpersonal and communication skills. Able to articulate your

thoughts clearly

• Results and service-oriented; able to work independently, sometimes under pressure

• Good analytical and organizational skills

• Have Advance Microsoft Excel/Google Sheets (including pivot tables, lookups, data tables)

• Proficiency in English language is a must.

• Able to work independently as well as being effective as a team player.

Originally posted on Himalayas