Description review
eCom Operations Director
ScaleJet · United States · back to the listing
HR standards
49/100
poor
Title ↔ description
81/100
solid
Reads as
Operations Manager
100% confident
What this role officially is
operations manager — ESCO, the EU occupation classification
Operations managers plan, oversee and coordinate the daily operations of production of goods and provision of services. They also formulate and implement company policies and plan the use of human resources and materials.
Also known as: division operations manager, operations administrator, operations supervisor, operations general manager, operations director, business operations manager
How others title the same work
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Startups
- Collection Team Leader Cityfurnish
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What the listing never says
- 29 bullet points. Long requirement lists deter qualified candidates, who read them as hard gates. Scope clarity
- No pay range published. Candidates cannot tell whether applying is worth their time. Pay transparency
The listing, marked up
Nothing in the wording of this listing tripped a check. The scores above still judge how complete and coherent it is.
Our client, a well-established multi-brand D2C eCommerce company operating in the USA, is looking for an experienced Operations Director for a full-time remote job.
This role requires top talent to oversee product delivery, digital marketing and customer support teams in order to design, develop and offer mass-market products that meet even the highest expectations of customers.
About You:
This exciting opportunity requires a successful leader with exceptional communication and soft skills, who has experience leading teams, managing their objectives and achieving strategic goals.
Furthermore, experience working with an established eCommerce company, product launches on Marketplaces for an English speaking audience is required along with strong PM methodology expertise such as budgeting & risk management planning and extensive knowledge of physical mass market E-marketing strategies.
A track record of managing multiple initiatives combined with out-of-the box thinking - turning complex ideas into simple solutions - are critical qualifications for this role.
With sales experience on eCommerce platforms, digital marketing skills, plus a functional understanding of Shopify - you have the perfect skill set desired to bring success.
Additionally, the candidate must possess advanced English proficiency (spoken/written), and demonstrate creative problem-solving abilities.
Your Tasks Will Include:
As the leader of this team, you will be tasked with ensuring a cohesive operation and guiding your subordinates to success.
You'll need to ensure that all activities undertaken by the organisation are in line with established policies and regulations while also keeping an eye out for potential risks or product innovations. This position requires expertise in developing customer-centric solutions coupled with profitability analysis to guarantee increased sales figures. Additionally, attention must be paid towards company websites so they can remain organised as well as insightful business plans which should lay out clear objectives on how goals can be achieved swiftly and efficiently.
Responsibilities:
• Lead the team by providing guidance and coaching to subordinates
• Lead all companys operations, support and coordinate the teams (RnD, marketing, supply chain, customer support)
• Ensure adherence of the organizations daily activities and long-term plans to established policies and legal guidelines
• Direct, laconic and on-time reporting to the owner
• Develop product go-to-marketplace strategies and build proven customer-centric solutions
• Profitability analysis
• Develop and manage product groups according to latest technologies
• Product success analysis to increase sales and work with risks
• Organize management and growth of company websites
• Prepare business plans for the attainment of goals and objectives
Requirements:
• 4+ yeas in e-commerce - launching products for English-speaking audiences
• Experience and great understanding of Amazon FBA
• Successful experience in leading people, being a team player
• Advanced English (spoken and written)
• Strong knowledge of PM methodologies: building and managing plans, assessing resources, budgeting, risk management, and estimating
• Proven track record of managing multiple initiatives
• Strong communication and soft skills
• Ability to tailor messaging to different audiences
• Creativity - you can take complex and make it simple
• Analytical mindset with genuine attention to details
• Out of the box thinking to solve problems
We Offer:
• 100% remote
• Flexible schedule
• Competitive salary
• Interesting and challenging tasks
• Perspective work in the US company
• Professional team and friendly colleagues
• Career growth and personal development opportunities
• The ability to focus on your work: a lack of bureaucracy and micromanagement
Originally posted on Himalayas
This role requires top talent to oversee product delivery, digital marketing and customer support teams in order to design, develop and offer mass-market products that meet even the highest expectations of customers.
About You:
This exciting opportunity requires a successful leader with exceptional communication and soft skills, who has experience leading teams, managing their objectives and achieving strategic goals.
Furthermore, experience working with an established eCommerce company, product launches on Marketplaces for an English speaking audience is required along with strong PM methodology expertise such as budgeting & risk management planning and extensive knowledge of physical mass market E-marketing strategies.
A track record of managing multiple initiatives combined with out-of-the box thinking - turning complex ideas into simple solutions - are critical qualifications for this role.
With sales experience on eCommerce platforms, digital marketing skills, plus a functional understanding of Shopify - you have the perfect skill set desired to bring success.
Additionally, the candidate must possess advanced English proficiency (spoken/written), and demonstrate creative problem-solving abilities.
Your Tasks Will Include:
As the leader of this team, you will be tasked with ensuring a cohesive operation and guiding your subordinates to success.
You'll need to ensure that all activities undertaken by the organisation are in line with established policies and regulations while also keeping an eye out for potential risks or product innovations. This position requires expertise in developing customer-centric solutions coupled with profitability analysis to guarantee increased sales figures. Additionally, attention must be paid towards company websites so they can remain organised as well as insightful business plans which should lay out clear objectives on how goals can be achieved swiftly and efficiently.
Responsibilities:
• Lead the team by providing guidance and coaching to subordinates
• Lead all companys operations, support and coordinate the teams (RnD, marketing, supply chain, customer support)
• Ensure adherence of the organizations daily activities and long-term plans to established policies and legal guidelines
• Direct, laconic and on-time reporting to the owner
• Develop product go-to-marketplace strategies and build proven customer-centric solutions
• Profitability analysis
• Develop and manage product groups according to latest technologies
• Product success analysis to increase sales and work with risks
• Organize management and growth of company websites
• Prepare business plans for the attainment of goals and objectives
Requirements:
• 4+ yeas in e-commerce - launching products for English-speaking audiences
• Experience and great understanding of Amazon FBA
• Successful experience in leading people, being a team player
• Advanced English (spoken and written)
• Strong knowledge of PM methodologies: building and managing plans, assessing resources, budgeting, risk management, and estimating
• Proven track record of managing multiple initiatives
• Strong communication and soft skills
• Ability to tailor messaging to different audiences
• Creativity - you can take complex and make it simple
• Analytical mindset with genuine attention to details
• Out of the box thinking to solve problems
We Offer:
• 100% remote
• Flexible schedule
• Competitive salary
• Interesting and challenging tasks
• Perspective work in the US company
• Professional team and friendly colleagues
• Career growth and personal development opportunities
• The ability to focus on your work: a lack of bureaucracy and micromanagement
Originally posted on Himalayas