Description review
Associate Billing Specialist
Roadie · REMOTE · back to the listing
HR standards
72/100
solid
Title ↔ description
83/100
solid
Reads as
Bookkeeper
86% confident
What this role officially is
bookkeeper — ESCO, the EU occupation classification
Bookkeepers record and assemble the day-to-day financial transactions of an organisation or company, consisting usually of sales, purchases, payments and receipts. They ensure all financial transactions are documented in the appropriate (day) book and general ledger, and that they are balanced out. Bookkeepers prepare the recorded books and ledgers with financial transactions for an accountant to then analyse balance sheets and income statements.
Also known as: general bookkeeper, accounting technician, book-keeping clerk, accounts clerk, general-ledger bookkeeper, accounting technicians
How others title the same work
Large employers
- Accounts Payable Clerk (Entry Level Opportunity) Canonical
- Accounts Receivable Clerk Canonical
- Accounts Payable Clerk (Entry Level Opportunity) Canonical Ltd.
- Accounts Receivable Clerk Canonical Ltd.
Startups
- Financial Operations Associate Corgi Insurance
What the listing never says
- 26 bullet points. Long requirement lists deter qualified candidates, who read them as hard gates. Scope clarity
- No pay range published. Candidates cannot tell whether applying is worth their time. Pay transparency
The listing, marked up
Nothing in the wording of this listing tripped a check. The scores above still judge how complete and coherent it is.
Roadie, a UPS company, is a leading logistics and delivery platform that helps businesses tackle the complexities of modern retail with unmatched delivery coverage, flexibility and visibility. Reaching 97% of U.S. households across more than 30,000 zip codes — from urban hubs to rural communities — Roadie provides seamless, scalable solutions that meet a variety of delivery needs.
With a network of more than 310,000 independent drivers nationwide, Roadie offers flexible delivery solutions that make complex logistics challenges easy, including solutions for local same-day delivery, delivery of big and bulky items, ship-from-store and DC-to-door. For more information, visit www.roadie.com.
The Associate Billing Specialist will help prepare, review, and process accurate customer invoices while supporting timely payments and organized billing records. You’ll work closely with Finance, Operations, Support, and Sales to answer billing questions, investigate discrepancies, and keep billing processes running smoothly. This role is a great opportunity for someone who enjoys working with numbers, solving problems, and building their skills in billing and finance.
What You’ll Do
• Help keep billing running smoothly by preparing and reviewing customer invoices for accuracy and completeness
• Research billing discrepancies and customer questions, resolving routine issues and escalating more complex concerns
• Work with Finance, Operations, Support, and Sales to answer billing questions and support a positive customer experience
• Suggest improvements to day-to-day billing tools, processes, and workflows
• Review contracts, rates, and billing terms with guidance to verify customer charges
• Check billing data, flag discrepancies, and help correct errors
• Respond to routine customer billing questions and assist with resolving disputes
• Maintain organized, accurate billing records and supporting documentation
• Process approved adjustments, credits, and refunds following established procedures
• Assist with accounts receivable, payment reminders, and follow-up on overdue balances
• Follow established billing procedures, company policies, and applicable requirements
What You Bring
• 1+ years of experience in billing, accounting, finance, customer support, or a related role; relevant coursework or internships are welcome
• Strong attention to detail and the ability to work accurately with numbers and data
• Working knowledge of Excel or Google Sheets, including basic formulas, sorting, and filtering
• Comfort learning new systems and tools; familiarity with billing or ERP systems is a plus
• Clear communication skills and a collaborative approach to working with customers and internal teams
• Strong organizational skills and the ability to manage multiple tasks and meet deadlines
• Curiosity, a problem-solving mindset, and a willingness to learn in a fast-paced environment
Why Roadie?
• Competitive compensation packages
• 100% covered health insurance premiums for yourself
• 401k with company match
• Tuition and student loan repayment assistance (that’s right - Roadie will contribute directly to your existing student loans!)
• Flexible work schedule with unlimited PTO
• Monthly 3-day weekends
• Monthly WFH stipend
• The technology you need to get the job done
This role is not eligible for visa sponsorship. Applicants must be authorized to work for any employer in the U.S.
With a network of more than 310,000 independent drivers nationwide, Roadie offers flexible delivery solutions that make complex logistics challenges easy, including solutions for local same-day delivery, delivery of big and bulky items, ship-from-store and DC-to-door. For more information, visit www.roadie.com.
The Associate Billing Specialist will help prepare, review, and process accurate customer invoices while supporting timely payments and organized billing records. You’ll work closely with Finance, Operations, Support, and Sales to answer billing questions, investigate discrepancies, and keep billing processes running smoothly. This role is a great opportunity for someone who enjoys working with numbers, solving problems, and building their skills in billing and finance.
What You’ll Do
• Help keep billing running smoothly by preparing and reviewing customer invoices for accuracy and completeness
• Research billing discrepancies and customer questions, resolving routine issues and escalating more complex concerns
• Work with Finance, Operations, Support, and Sales to answer billing questions and support a positive customer experience
• Suggest improvements to day-to-day billing tools, processes, and workflows
• Review contracts, rates, and billing terms with guidance to verify customer charges
• Check billing data, flag discrepancies, and help correct errors
• Respond to routine customer billing questions and assist with resolving disputes
• Maintain organized, accurate billing records and supporting documentation
• Process approved adjustments, credits, and refunds following established procedures
• Assist with accounts receivable, payment reminders, and follow-up on overdue balances
• Follow established billing procedures, company policies, and applicable requirements
What You Bring
• 1+ years of experience in billing, accounting, finance, customer support, or a related role; relevant coursework or internships are welcome
• Strong attention to detail and the ability to work accurately with numbers and data
• Working knowledge of Excel or Google Sheets, including basic formulas, sorting, and filtering
• Comfort learning new systems and tools; familiarity with billing or ERP systems is a plus
• Clear communication skills and a collaborative approach to working with customers and internal teams
• Strong organizational skills and the ability to manage multiple tasks and meet deadlines
• Curiosity, a problem-solving mindset, and a willingness to learn in a fast-paced environment
Why Roadie?
• Competitive compensation packages
• 100% covered health insurance premiums for yourself
• 401k with company match
• Tuition and student loan repayment assistance (that’s right - Roadie will contribute directly to your existing student loans!)
• Flexible work schedule with unlimited PTO
• Monthly 3-day weekends
• Monthly WFH stipend
• The technology you need to get the job done
This role is not eligible for visa sponsorship. Applicants must be authorized to work for any employer in the U.S.