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Communications and Social Media Manager

DuckDuckGo · Remote, Japan (Remote), Slovakia (Remote), Spain (Remote), Czechia (Remote), Switzerland (Remote), Estonia (Remote), Singapore (Remote), Slovenia (Remote), Mexico (Remote), Portugal (Remote), USA (Remote), Israel (Remote), Kyrgyzstan (Remote), Bulgaria (R · back to the listing

HR standards

76/100

solid

Title ↔ description

80/100

solid

Reads as

Unclear

no confident match

What this role officially is

marketing manager — ESCO, the EU occupation classification

Marketing managers carry out the implementation of efforts related to the marketing operations in a company. They develop marketing strategies and plans by detailing cost and resources needed. They analyse the profitability of these plans, develop pricing strategies, and strive to raise awareness on products and companies among targeted customers.

Also known as: advertising sales manager, promotions manager, marketing executive, telemarketing manager, product marketing manager, market manager

How others title the same work

Large employers

  • Marketing Manager Canonical
  • Senior Marketing Automation Manager Canonical
  • Marketing Manager Canonical Ltd.
  • Senior Marketing Automation Manager Canonical Ltd.
  • Performance Marketing Manager, Global Coinbase

Startups

  • Head of Marketing BlueCargo
  • Growth & Marketing Lead Bluejay
  • Growth Marketer Callab AI
  • Experiential Marketing Coordinator Candid Health
  • Growth Lead Anglera

What the listing never says

  • 22 bullet points. Long requirement lists deter qualified candidates, who read them as hard gates. Scope clarity
  • No section describes what the person would actually do. Scope clarity

The listing, marked up

Nothing in the wording of this listing tripped a check. The scores above still judge how complete and coherent it is.

Who We Are

Hi, we're DuckDuckGo, the online protection company and remote-first team of 400+ on a mission to raise the standard of trust online. Founded in 2008 and profitable since 2014, our annual revenue is in the hundreds of millions USD and millions use our browser on Mac, Windows, iOS, and Android, our search engine, and the DuckDuckGo subscription. We also offer private, useful, and optional AI, including Duck.ai, which lets you chat privately with ChatGPT, Claude, and other AIs, all in one place.

Our culture of trust, inclusivity, and empowered project management underpins everything we do, where each team member takes full ownership of their projects, from scoping and execution to postmortem. If you're seeking end-to-end ownership of your work, you've come to the right place!

Your Team and Role

Working on the Marketing and Communications Functional Team, you'll help shape how millions of people hear about DuckDuckGo, lead projects, and own key ongoing work.

As a Social Media And Communications Manager, you'll write social media copy, manage social media mentions and communities, coordinate proactive announcements, manage incoming press requests, regularly report out and keep track of key performance metrics and work on related projects. You'll be the directly responsible individual (DRI) on your own projects from scoping through postmortem, collaborating closely with product, design, legal, support, and leadership.

Example projects include:

• Announcing DuckDuckGo products and features, across press, social, and community channels.

• Running a multi-week social campaign to raise awareness of a product area, from measuring the baseline and planning content through weekly reporting and recommendations.

About You

• 6+ years in communications, including PR and social media, ideally in tech.

• Excellent writing skills, with the ability to explain products clearly, without jargon.

• Hands-on social media experience, including content development and community management on X, Facebook, Reddit, LinkedIn, Instagram, TikTok, Threads, and Bluesky.

• Media relations experience, including pitching journalists, handling inquiries, and building press relationships.

• Experience measuring social media and earned media reach, engagement, sentiment, and campaign impact and turning results into insightful reports.

• Fluency in online culture, with strong judgment about when to join a conversation and when not to.

• Ability to run multiple campaigns, content calendars, and approval cycles with cross-functional team members at once.

• Proven ability to manage projects from kickoff through delivery.

Compensation

This role is paid on a regional pay scale, in local currency, and stock options:

• United States: $129,000 USD annually

• United Kingdom: £97,300 GBP annually

• Canada: C$183,200 CAD annually

• Europe/Rest of World: €113,750 EUR annually

In Spain, pay is expected to transition to the EUR scale on January 1, 2027, and in other Europe/Rest of World countries on February 1, 2027.

Eligibility for company-sponsored health benefits is limited to team members based in the United States. This program does not extend to team members located in other countries, such as Canada or the UK.

Our Team Member Support Guide explains how we prioritize your wellbeing including paid parental leave, office setup, and co-working allowances.

Hiring Process

Hiring works best when it's a two-way street. Learn how we help you get to know DuckDuckGo, envision your future role here, and find out more about how we hire.

Diversity, Equity and Inclusion

DuckDuckGo provides equal work opportunities to all team members and applicants, and it prohibits discrimination and harassment of any type on the basis of race, color, ethnicity, caste, religion, age, sex (including pregnancy), national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by our policies or federal, state, or local laws.

We want to ensure that our hiring process is accessible. If you need reasonable accommodation for any part of the application process because of a medical condition or disability, please send an email to [email protected] to let us know the nature of your request.

Please note that:

• You’ll be required to attend meetings on camera via video conferencing.

• Expect to travel at least two times a year: once for our all-hands meetup and again for a team retreat (each around 4-5 days). While extenuating circumstances may impact attendance, everyone is strongly encouraged to attend.

• While we offer a flexible work arrangement with no core hours, expect an average full-time commitment of 40 hours per week.

• A successful candidate must pass a background check as a condition of joining the team.

• By applying for this role, you confirm that all information submitted is accurate and complete. You further acknowledge that providing false or fraudulent information during the application process is cause for denial of an offer, revocation of any existing offer, or other adverse action, up to and including termination after the start of your commencement of work.

Disclosure Statement: Use of AI in Hiring Process

As part of our commitment to enhancing our recruitment process, we utilize artificial intelligence (AI) technology to assist in reviewing and summarizing job applications and test projects, including those tools integrated into our recruitment vendor platforms. We use AI to flag potentially fraudulent applications, analyze and summarize applicants’ experience, interviews, and project performance, and help streamline our selection process.

Key Principles:

• Data Privacy: All information provided in your application will be handled in accordance with our Recruiting Privacy Policy. We ensure that your personal information is protected and used solely for recruitment purposes.

• Human Oversight and Accountability: The AI technology is designed to support our hiring team by providing insights and summaries of applications and evaluations of test projects against scoring rubrics. All final evaluations and hiring decisions, however, will be made by our hiring team, who will consider the AI's input alongside other factors.

• Transparency: We believe in transparency regarding our hiring practices. If you have any questions about how AI is used in our recruitment process, please feel free to reach out to us.

By submitting your application, you acknowledge and consent to the use of AI technology in our review process. If you would like to request an alternative selection process, please contact us as at [email protected]. Thank you for your interest in joining DuckDuckGo!