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Description review

Business Travel Specialist

Cadence Travel · United States · back to the listing

HR standards

64/100

needs work

Title ↔ description

82/100

solid

Reads as

Unclear

no confident match

What this role officially is

executive assistant — ESCO, the EU occupation classification

Executive assistants are advanced administrative professionals who work with top-level executives or in international facilities in various industries. They organise meetings, organise and maintain files, arrange travel, train staff members, communicate in other languages, and manage the day-to-day operations of the office.

Also known as: foreign language assistant, foreign language correspondent executive assistant, executive secretary, personal executive assistant, senior administrative secretary, assistant manager

How others title the same work

Large employers

  • Executive Assistant / Corporate Administrator Canonical
  • Executive Assistant / Corporate Administrator Canonical Ltd.
  • Senior Executive Assistant, Global Customer Solutions | United States | PST or MST | Remote Grafana Labs

Startups

  • Founder’s Office - Intern Cityfurnish

What the listing never says

  • 33 bullet points. Long requirement lists deter qualified candidates, who read them as hard gates. Scope clarity
  • No location or timezone policy stated, so a candidate cannot tell where they may work from. Scope clarity

The listing, marked up

Nothing in the wording of this listing tripped a check. The scores above still judge how complete and coherent it is.

General Function / Purpose:

The Business Travel Specialist delivers high-touch, travel support to executive clients, acting as a single point of contact for all travel needs. This role requires discretion, efficiency, and attention to detail in arranging complex domestic and international itineraries, including air, hotel, car rentals, car service, and special requests. The goal is to ensure exceptional client satisfaction and build strong relationships with clients, colleagues, and vendors.

Core Responsibilities:

• Arrange complex and routine travel (air, hotel, car, car service, rail) per company and client policies.

• Research visa/passport needs for international travel.

• Offer expert-level travel consultation and personalized service.

• Maintain traveler profiles and booking records (Sabre).

• Process exchanges, refunds, and apply corporate discounts.

• Use tools like Sabre, OBT, Groundspan, and company tracking/reporting systems.

• Stay current on travel trends, tools, and industry standards.

• Participate in training and continuous improvement efforts.

Proficiency Expectations:

• Efficiently book:

• Simple domestic trips (within 10–15 min)

• Domestic multi-leg or simple international trips (within 20–30 min)

• Complex international itineraries (within 30–40 min)

• Apply fare rules, exchanges, name changes, unused ticket credits.

• Book car services and handle third-party bookings outside Sabre.

• Provide detailed recaps of bookings via email or phone.

• Finalize and quality-check bookings, invoices, and communications.

Qualifications:

• 5+ years’ experience in corporate travel; VIP client experience required.

• Strong command of Sabre, including pricing, scripts, and ticketing.

• Expertise in airline, hotel, and car contracts.

• Impeccable customer service and communication skills.

• Proficiency in Microsoft Office, email, and messaging tools.

• Strong multitasking, problem-solving, and research capabilities.

• Flexibility to support clients outside standard hours.

• Strong knowledge of domestic/international destinations and regulations.

• Aptitude to resolve issues independently

• High levels of motivation, working both independently and as part of a team.

• Know the aspects of the airline rules & restrictions

• Good mathematical and analytical skills

• Proficient with Outlook email.

• Proficient with Instant Messaging software.

• Proficient internet research skills for customer information.

• A competent level of typing and general IT skills may be required.

• Ability to sit or stand for long periods of time.

Salary: $32-$38Originally posted on Himalayas