Description review
Channels Performance Specialist
Spreetail Inc. · Remote - Manila · back to the listing
HR standards
65/100
needs work
Title ↔ description
57/100
needs work
Reads as
Operations Manager
88% confident
What this role officially is
operations manager — ESCO, the EU occupation classification
Operations managers plan, oversee and coordinate the daily operations of production of goods and provision of services. They also formulate and implement company policies and plan the use of human resources and materials.
Also known as: division operations manager, operations administrator, operations supervisor, operations general manager, operations director, business operations manager
How others title the same work
Large employers
- Sr. Business Operations Manager, CN Expansion, CN Expansion Amazon.com
- Operations Manager, Bermuda Coinbase
- Operations Senior Associate Coinbase
- Associate Manager, Strategy and Operations, Fraud DoorDash
- Shift Lead - Crestwood DoorDash
Startups
- Collection Team Leader Cityfurnish
- Revenue Operations Lead - Post Sales Abacum
- Customer Operations Analyst BlueCargo
- Head of Customer Operations BlueCargo
- Strategy & Operations Lead Broccoli AI
What the listing never says
- No pay range published. Candidates cannot tell whether applying is worth their time. Pay transparency
The listing, marked up
Nothing in the wording of this listing tripped a check. The scores above still judge how complete and coherent it is.
Spreetail propels brands to increase their ecommerce market share across the globe while improving their operational costs. Learn how we are building one of the fastest-growing ecommerce companies in history: www.spreetail.com.
Spreetail is looking for Channels Performance Specialist who will be responsible for managing and exceeding channel account health performance metrics. We are looking for someone with strong organizational skills, who possesses strong knowledge of customer service processes and who communicates effectively.
How you will achieve success:
• Primary owner for managing and exceeding channel account health performance metrics.
• Aligns & communicates with channel management and channel partners on account health progress and strategies.
• Leads process optimization, change management, and initiatives across divisions that impact order health, returns, our customer, and protect margins.
• Responsible for managing the health of existing channel task processes and implementing new processes to exceed the demands of tomorrow’s customer.
• Supports item & listing optimization by executing strategies that increase product reviews, improve review ratings, Q&A, and increase customer trust.
What experiences will help you in this role:
• Strong organizational skills, attention to detail, and ability to manage multiple, competing priorities simultaneously.
• Basic analytical skills and ability to analyze moderate sized datasets to provide insights.
• Action-oriented and persistence to drive solutions; communicates effectively.
• Understands basics of major Microsoft applications and basic excel navigation and logical functions.
• Possesses strong knowledge of customer service processes and how software systems interact with channels.
This is a remote position and requires candidates to have an available work-from-home setup
Desktop/Laptop system requirements:
- 4th generation or higher, at least Intel i3 or equivalent processor;
- at least 4GB RAM;
- Windows 10 and above or MAC OSX operating system
- You are required to provide your own dual monitors
A strong and stable internet connection (A DSL, cable or fiber wired internet service with 10 Mbps plan or higher for primary connection)
PC Headset
A high-definition (HD) external or integrated webcam with at least 720p resolution.
Please be aware of scammers. Spreetail will only contact you through Lever or the spreetail.com domain. Spreetail will never ask candidates for money during the recruitment process. Please reach out to [email protected] directly if you have any concerns. Emails from @spreetailjobs.com are fraudulent.
#LI-Remote
Spreetail is looking for Channels Performance Specialist who will be responsible for managing and exceeding channel account health performance metrics. We are looking for someone with strong organizational skills, who possesses strong knowledge of customer service processes and who communicates effectively.
How you will achieve success:
• Primary owner for managing and exceeding channel account health performance metrics.
• Aligns & communicates with channel management and channel partners on account health progress and strategies.
• Leads process optimization, change management, and initiatives across divisions that impact order health, returns, our customer, and protect margins.
• Responsible for managing the health of existing channel task processes and implementing new processes to exceed the demands of tomorrow’s customer.
• Supports item & listing optimization by executing strategies that increase product reviews, improve review ratings, Q&A, and increase customer trust.
What experiences will help you in this role:
• Strong organizational skills, attention to detail, and ability to manage multiple, competing priorities simultaneously.
• Basic analytical skills and ability to analyze moderate sized datasets to provide insights.
• Action-oriented and persistence to drive solutions; communicates effectively.
• Understands basics of major Microsoft applications and basic excel navigation and logical functions.
• Possesses strong knowledge of customer service processes and how software systems interact with channels.
This is a remote position and requires candidates to have an available work-from-home setup
Desktop/Laptop system requirements:
- 4th generation or higher, at least Intel i3 or equivalent processor;
- at least 4GB RAM;
- Windows 10 and above or MAC OSX operating system
- You are required to provide your own dual monitors
A strong and stable internet connection (A DSL, cable or fiber wired internet service with 10 Mbps plan or higher for primary connection)
PC Headset
A high-definition (HD) external or integrated webcam with at least 720p resolution.
Please be aware of scammers. Spreetail will only contact you through Lever or the spreetail.com domain. Spreetail will never ask candidates for money during the recruitment process. Please reach out to [email protected] directly if you have any concerns. Emails from @spreetailjobs.com are fraudulent.
#LI-Remote