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Description review

Medical Records Clerk Personal Injury | LATAM

HireHawk · Nicaragua · back to the listing

HR standards

78/100

solid

Title ↔ description

85/100

strong

Reads as

Unclear

no confident match

What the listing never says

  • 20 bullet points. Long requirement lists deter qualified candidates, who read them as hard gates. Scope clarity

The listing, marked up

Nothing in the wording of this listing tripped a check. The scores above still judge how complete and coherent it is.

• Job type: Full-time contractor

• Workplace: Remote

• Schedule: Monday to Friday, aligned with US Pacific Time (PST)

• Compensation: $1,300 to $1,400 per month, depending on experience

About HireHawk

HireHawk connects skilled professionals with US companies for long-term remote roles. We are looking for proactive people who take ownership of their work and want to grow with a stable team.

About the role

Our client is an established plaintiff personal injury firm in Los Angeles that focuses on premises liability cases (slip-and-fall and trip-and-fall). Its cases are worked up in litigation for full value, so complete medical documentation matters on every file.

You will be the records specialist for a group of case managers. Your job is to request medical records and bills for their cases and follow up until every file is complete.

Responsibilities

• Request medical records, medical bills and related documents from hospitals, clinics, imaging centers and other providers.

• Follow up consistently on outstanding requests until the records arrive.

• Upload, label and organize documents in the firm's case management software.

• Keep a tracking log of pending requests and follow-ups so the case managers can see what is missing.

• Flag documentation gaps on each case to the assigned case manager.

• Send and track HIPAA authorizations and other records release forms.

• Process incoming faxes and electronic records and route them to the right file.

• Protect client confidentiality at all times.

Requirements

Must-Have:

• Experience at a US personal injury law firm requesting medical records and medical bills.

• Strong written and spoken English, for calls and emails with medical providers.

• Organized and persistent, able to handle a high volume of requests and follow-ups across many cases on your own.

• Comfortable with Microsoft Office or Google Workspace and a legal case management platform.

• Full-time availability during US Pacific business hours, with reliable internet and a dedicated workspace.

Nice-to-Have:

• Experience supporting several case managers at once.

• Premises liability case experience.

• Experience working through remote desktop access to a firm's systems.

Originally posted on Himalayas