Description review
Senior User Experience Researcher
Insomniac Games · United States, Remote · back to the listing
HR standards
70/100
solid
Title ↔ description
93/100
strong
Reads as
UX Researcher
100% confident
What this role officially is
user experience analyst — ESCO, the EU occupation classification
User experience analysts assess client interaction and experience and analyse users' behaviours, attitudes, and emotions about the usage of a particular product, system or service. They make proposals for the improvement of the interface and usability of products, systems or services. In doing so, they take into consideration the practical, experiential, affective, meaningful and valuable aspects of human–computer interaction and product ownership, as well as the person's perceptions of system aspects such as utility, ease of use and efficiency, and user experience dynamics.
Also known as: user experience officer, user experience analysts, usability analyst
How others title the same work
Large employers
- Principal, Design Researcher Twilio
What the listing never says
- 25 bullet points. Long requirement lists deter qualified candidates, who read them as hard gates. Scope clarity
- No pay range published. Candidates cannot tell whether applying is worth their time. Pay transparency
The listing, marked up
Nothing in the wording of this listing tripped a check. The scores above still judge how complete and coherent it is.
This position is for temporary engagement through our staffing partner, Yoh Enterprise Solutions. This is a 6-month contract.
Insomniac Games is looking for a Senior User Experience Researcher. In this role, the Senior User Experience Researcher is responsible for leading the research process for a AAA title. This role involves established industry methodologies to enhance the usability and player experience of game content. The researcher collaborates with the team to develop comprehensive reports that summarize both qualitative and quantitative feedback for the development team, informing creative decisions.
The ideal candidate is self-directed, communicates proactively without prompting, and can build trust quickly with development leads and external research partners.
This position is hybrid with the requirement to travel to Burbank and San Mateo UX Labs for playtest studies that occur roughly every 2 months. This contract is for a 6-month period to oversee research on a project in mid-production.
AAA Games UX Research experience is required.
Essential Functions and Responsibilities
Key Duties
• Oversee user experience research on a large-sized project.
• Strong communication skills to collaborate with research and development teams, keeping everyone updated on research status and processes.
• Proactively surface study status, build updates, and project changes to the research team and key stakeholders through shared channels
• Define session format, research goals, success criteria, survey designs, and comprehensive test plans in collaboration with development and external research teams.
• Lead advanced research methodologies, including Rapid Iterative Testing and Evaluation (RITE), A/B testing, and narrative testing.
• Conduct and moderate studies, including one-on-one sessions, focus groups, and multi-participant playtests.
• Present qualitative and quantitative findings to project teams and studio leadership through written reports and debrief presentations.
• Deliver presentations on project findings that impact research and project development.
• Collaborate with analysts to utilize analytics tools and develop dashboards and visualizations.
• Identify and articulate contributing factors to key issues, such as game system dynamics and player behaviors.
• Advocate for inclusive design through targeted testing of accessibility features and authentic character portrayals.
• Collaborate with recruitment agencies to find external participants that meet criteria for the player demographic.
• Guide and mentor junior members of the team.
• Other duties may be assigned.
Supervisory Duties
• This position has no supervisory responsibilities.
Qualifications
Skills and Abilities
• Prior experience working in a game development or publisher studio environment is a strong plus. Candidates must be able to adapt quickly to studio-specific communication norms and workflows in a remote-first setting.
• Proficient in reading, analyzing, and interpreting scientific and technical journals.
• Capable of solving practical problems and dealing with a variety of concrete variables in situations with limited standardization.
• Emphasis in psychology, human-computer interaction, human factors, or a related field is ideal.
Computer Skills
• Mastery of Microsoft Office Suite, and survey software such as Qualtrics.
• Familiarity with analytics tools like Looker, Omni, Tableau, Excel, and Power BI.
Other Skills
• Excellent verbal and written communication skills.
• Strong organizational and analytical skills.
• A passion for user research and video games
• A passion for user research and video games;">A passion for user research and video games
Travel Requirements
Researchers are expected to visit the research labs at the Insomniac Burbank or PlayStation San Mateo offices every 1-2 months. Outside of that, the job is primarily remote.
At SIE, working with our partners, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the individual base pay range may vary based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role is eligible for benefit offerings that include medical, dental, and vision. Click here to learn more.
This is a flexible role that can be remote, with varying pay ranges based on geographic location. For example, if you are based out of Seattle, the estimated base pay range for this role is listed below, this is an hourly rate.
$80—$80 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Insomniac Games is looking for a Senior User Experience Researcher. In this role, the Senior User Experience Researcher is responsible for leading the research process for a AAA title. This role involves established industry methodologies to enhance the usability and player experience of game content. The researcher collaborates with the team to develop comprehensive reports that summarize both qualitative and quantitative feedback for the development team, informing creative decisions.
The ideal candidate is self-directed, communicates proactively without prompting, and can build trust quickly with development leads and external research partners.
This position is hybrid with the requirement to travel to Burbank and San Mateo UX Labs for playtest studies that occur roughly every 2 months. This contract is for a 6-month period to oversee research on a project in mid-production.
AAA Games UX Research experience is required.
Essential Functions and Responsibilities
Key Duties
• Oversee user experience research on a large-sized project.
• Strong communication skills to collaborate with research and development teams, keeping everyone updated on research status and processes.
• Proactively surface study status, build updates, and project changes to the research team and key stakeholders through shared channels
• Define session format, research goals, success criteria, survey designs, and comprehensive test plans in collaboration with development and external research teams.
• Lead advanced research methodologies, including Rapid Iterative Testing and Evaluation (RITE), A/B testing, and narrative testing.
• Conduct and moderate studies, including one-on-one sessions, focus groups, and multi-participant playtests.
• Present qualitative and quantitative findings to project teams and studio leadership through written reports and debrief presentations.
• Deliver presentations on project findings that impact research and project development.
• Collaborate with analysts to utilize analytics tools and develop dashboards and visualizations.
• Identify and articulate contributing factors to key issues, such as game system dynamics and player behaviors.
• Advocate for inclusive design through targeted testing of accessibility features and authentic character portrayals.
• Collaborate with recruitment agencies to find external participants that meet criteria for the player demographic.
• Guide and mentor junior members of the team.
• Other duties may be assigned.
Supervisory Duties
• This position has no supervisory responsibilities.
Qualifications
Skills and Abilities
• Prior experience working in a game development or publisher studio environment is a strong plus. Candidates must be able to adapt quickly to studio-specific communication norms and workflows in a remote-first setting.
• Proficient in reading, analyzing, and interpreting scientific and technical journals.
• Capable of solving practical problems and dealing with a variety of concrete variables in situations with limited standardization.
• Emphasis in psychology, human-computer interaction, human factors, or a related field is ideal.
Computer Skills
• Mastery of Microsoft Office Suite, and survey software such as Qualtrics.
• Familiarity with analytics tools like Looker, Omni, Tableau, Excel, and Power BI.
Other Skills
• Excellent verbal and written communication skills.
• Strong organizational and analytical skills.
• A passion for user research and video games
• A passion for user research and video games;">A passion for user research and video games
Travel Requirements
Researchers are expected to visit the research labs at the Insomniac Burbank or PlayStation San Mateo offices every 1-2 months. Outside of that, the job is primarily remote.
At SIE, working with our partners, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the individual base pay range may vary based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role is eligible for benefit offerings that include medical, dental, and vision. Click here to learn more.
This is a flexible role that can be remote, with varying pay ranges based on geographic location. For example, if you are based out of Seattle, the estimated base pay range for this role is listed below, this is an hourly rate.
$80—$80 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.