Description review
Engineer - SRE
Xero · AU: Sydney (45 Clarence St), AU: Melbourne: (260 Burwood Rd), AU: Queensland Remote Worker, AU: New South Wales Remote Worker, AU: Brisbane (243 Edward St), AU: Victoria Remote Worker · back to the listing
HR standards
73/100
solid
Title ↔ description
90/100
strong
Reads as
Site Reliability Engineer
100% confident
What this role officially is
ICT system administrator — ESCO, the EU occupation classification
ICT system administrators are responsible for the upkeep, configuration, and reliable operation of computer and network systems, servers, workstations and peripheral devices. They may acquire, install, or upgrade computer components and software; automate routine tasks; write computer programs; troubleshoot; train and supervise staff; and provide technical support. They ensure optimum system integrity, security, backup and performance.
Also known as: enterprise administrator, IT system administrator, ICT systems administrator, ICT sysadmins, IT systems administrator, ICT sysadmin
How others title the same work
Large employers
- Senior Site Reliability / Gitops Engineer Canonical
- Senior Site Reliability / Gitops Engineer Canonical Ltd.
- Senior Site Reliability Engineer Canonical Ltd.
- Site Reliability / Gitops Engineer Canonical Ltd.
- Site Reliability Engineer Canonical Ltd.
Startups
- Senior Software Engineer, Product Infrastructure Atlas
- Site Reliability Engineer Beam
What the listing never says
- No pay range published. Candidates cannot tell whether applying is worth their time. Pay transparency
The listing, marked up
Nothing in the wording of this listing tripped a check. The scores above still judge how complete and coherent it is.
The role / impact
Reliability is a top strategic priority at Xero, directly influencing customer trust across more than 3,000 services. In this Site Reliability Engineering role, you will help shift reliability into a front-row discipline, moving beyond reactive fixes to uncover and resolve systemic resilience challenges across our global platform. You will partner closely with product teams to design reliability by default, ensuring our systems withstand unexpected events while supporting millions of small businesses.
You will take ownership of platform health by building automated tooling, championing chaos engineering experiments, and identifying potential failures before they impact customers. From coordinating incident management rituals and post-incident analysis to introducing load-shedding mechanisms, your contributions will directly safeguard platform availability and elevate engineering practices across the organisation.
The team / how they connect
You will join a focused Site Reliability Engineering team spanning Australia and the United States, responsible for incident management strategy, artificial intelligence operations tooling, and high-availability frameworks. The team works in close partnership with product and infrastructure squads across Xero, embedding alongside engineers to resolve shared reliability gaps and implement resilient design patterns. Together, the team shares incident commander responsibilities across regions, turning operational learnings into long-term systemic stability.
The team is currently working on / Initially, you will focus on
• Working across a modern technical stack centred on Kubernetes, AWS (including ECS and managed services), Golang, Python, and C#.
• Developing custom Kubernetes operators to automate storage resizing, alert provisioning, and reliability-by-default capabilities for development teams.
• Enhancing telemetry pipelines to extract AWS-specific metrics from managed services and route actionable alerts directly to product squads.
• Implementing chaos engineering scenarios to test infrastructure failure modes, alongside building API load shedding and rate limiting to protect services against traffic surges.
Where and how you can work
This role offers the flexibility to work remotely from anywhere in Australia, with office hubs available in Sydney, Melbourne, and Brisbane. Whether you prefer working from home or coming into our collaborative spaces for team gatherings and boost days, we provide the autonomy to create a working routine that suits you best.
Here are some of the things we are looking for
• You bring a solid background in site reliability engineering or DevOps, with experience diagnosing and strengthening distributed systems.
• You have practical experience managing containerised workloads in Kubernetes and running infrastructure on cloud platforms such as AWS.
• Your skillset includes practical coding proficiency in Golang, Python, or C#, coupled with curiosity for applying modern AI tools to operational challenges.
• You display strong agency and initiative, proactively identifying operational friction and proposing sustainable technical solutions without waiting for instruction.
• You demonstrate familiarity with incident management, participating in on-call responses and conducting post-incident reviews that translate into permanent fixes.
• You possess clear communication skills, consistently linking technical reliability investments directly to customer needs and measurable business outcomes.
Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Reliability is a top strategic priority at Xero, directly influencing customer trust across more than 3,000 services. In this Site Reliability Engineering role, you will help shift reliability into a front-row discipline, moving beyond reactive fixes to uncover and resolve systemic resilience challenges across our global platform. You will partner closely with product teams to design reliability by default, ensuring our systems withstand unexpected events while supporting millions of small businesses.
You will take ownership of platform health by building automated tooling, championing chaos engineering experiments, and identifying potential failures before they impact customers. From coordinating incident management rituals and post-incident analysis to introducing load-shedding mechanisms, your contributions will directly safeguard platform availability and elevate engineering practices across the organisation.
The team / how they connect
You will join a focused Site Reliability Engineering team spanning Australia and the United States, responsible for incident management strategy, artificial intelligence operations tooling, and high-availability frameworks. The team works in close partnership with product and infrastructure squads across Xero, embedding alongside engineers to resolve shared reliability gaps and implement resilient design patterns. Together, the team shares incident commander responsibilities across regions, turning operational learnings into long-term systemic stability.
The team is currently working on / Initially, you will focus on
• Working across a modern technical stack centred on Kubernetes, AWS (including ECS and managed services), Golang, Python, and C#.
• Developing custom Kubernetes operators to automate storage resizing, alert provisioning, and reliability-by-default capabilities for development teams.
• Enhancing telemetry pipelines to extract AWS-specific metrics from managed services and route actionable alerts directly to product squads.
• Implementing chaos engineering scenarios to test infrastructure failure modes, alongside building API load shedding and rate limiting to protect services against traffic surges.
Where and how you can work
This role offers the flexibility to work remotely from anywhere in Australia, with office hubs available in Sydney, Melbourne, and Brisbane. Whether you prefer working from home or coming into our collaborative spaces for team gatherings and boost days, we provide the autonomy to create a working routine that suits you best.
Here are some of the things we are looking for
• You bring a solid background in site reliability engineering or DevOps, with experience diagnosing and strengthening distributed systems.
• You have practical experience managing containerised workloads in Kubernetes and running infrastructure on cloud platforms such as AWS.
• Your skillset includes practical coding proficiency in Golang, Python, or C#, coupled with curiosity for applying modern AI tools to operational challenges.
• You display strong agency and initiative, proactively identifying operational friction and proposing sustainable technical solutions without waiting for instruction.
• You demonstrate familiarity with incident management, participating in on-call responses and conducting post-incident reviews that translate into permanent fixes.
• You possess clear communication skills, consistently linking technical reliability investments directly to customer needs and measurable business outcomes.
Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.