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Engineering Manager (Platform)

Xero · NZ: Wellington: Xero One (19-23 Taranaki St), NZ: Auckland: Xero 4 (96 St Georges Bay Rd, Level 2 & 3), NZ: Remote Worker · back to the listing

HR standards

59/100

needs work

Title ↔ description

93/100

strong

Reads as

Engineering Manager

100% confident

What this role officially is

software manager — ESCO, the EU occupation classification

Software managers oversee the acquisition and development of software systems in order to provide support to all organisational units. They also monitor the results and quality of the different software solutions and projects implemented in the organisation.

Also known as: applications manager, software managers, ICT applications manager, software applications manager, soft manager

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What the listing never says

  • No section describes what the person would actually do. Scope clarity
  • No pay range published. Candidates cannot tell whether applying is worth their time. Pay transparency

The listing, marked up

Nothing in the wording of this listing tripped a check. The scores above still judge how complete and coherent it is.

The role and it's impact

As Engineering Manager, you will guide a team of eight engineers who build and run the platform services that represent organisations in Xero. These are high-throughput services that sit behind much of what our customers do every day, so the work matters and the stakes are real. You will help the team grow, keep delivery steady and make space for the people who know these systems best to do their finest work.

Your first year is about taking stability to the next stage. After a period of recovery work, you will help the team set a path away from our legacy MyXero database and towards an architecture ready for the next twenty years of Xero. You will Go Bold by asking the questions that shape that path, while respecting the depth of knowledge already in the team.

The team and how they connect

You will join a platform team that looks after core services with very high usage and reach. Many of the engineers have deep knowledge of our systems, built up over many years, and they are spread across Auckland, Wellington and Melbourne. They Go Together through open conversation and shared ownership, whichever city they log in from.

Initially, you will focus on

• Keeping our core systems steady, building on the recovery work the team has already done after recent outages

• Planning how services move away from the legacy database

• Shaping a long-term architecture path for our platform services

• Getting to know the team, their expertise and how they work across three locations

Where and how you can work

We’re ideally looking for this role in Auckland or Wellington, and open to remote workers too. For those who are able to attend an office, we operate a hybrid model with a mix of time in on-site and time at home.

Here are some of the things we are looking for

• You bring a software engineering background, with enough technical depth to ask thoughtful questions about how things are built.

• Your time in a larger tech/SaaS company means you know what it takes to guide a team through scale.

• You Go Bold by questioning the status quo with curiosity and care, while valuing the expertise of long-standing engineers.

• You are comfortable around high-traffic, business-critical services, and a working knowledge of infrastructure tooling is a bonus.

• You Go Further by turning a long-term architecture vision into a plan the team can rally behind.

• Colleagues would say you Go Together naturally, growing people and building good working relationships across locations and time zones.

Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A human recruiter reviews all candidates before any hiring action is taken.