Description review
Manager of Development & Automation
Digacore · United States · back to the listing
HR standards
71/100
solid
Title ↔ description
72/100
solid
Reads as
Unclear
no confident match
What this role officially is
software manager — ESCO, the EU occupation classification
Software managers oversee the acquisition and development of software systems in order to provide support to all organisational units. They also monitor the results and quality of the different software solutions and projects implemented in the organisation.
Also known as: applications manager, software managers, ICT applications manager, software applications manager, soft manager
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What the listing never says
- 35 bullet points. Long requirement lists deter qualified candidates, who read them as hard gates. Scope clarity
- No location or timezone policy stated, so a candidate cannot tell where they may work from. Scope clarity
The listing, marked up
Nothing in the wording of this listing tripped a check. The scores above still judge how complete and coherent it is.
Manager of Development & Automation
Why Digacore?
We’re a fast-paced, people-first MSP with:
• Real career growth
• Autonomy to own projects and make decisions
• A collaborative culture (we back each other up, no egos)
• Leadership that vales innovation, efficiency, and practical solutions over bureaucracy
About the Role:
We’re looking for a hands-on manager to lead and grow Digacore’s Development & Automation function - driving automation, systems integration, operational efficiency, and AI-enabled workflows across the company and our client environments.
This role exists to reduce operational friction, eliminate repetitive manual work, improve visibility through reporting and dashboards, and scale efficiency through smarter systems and processes. You’ll be hands-on and delivery-focused, with the opportunity to grow and mentor the team over time.
You’ll work closely with leadership and department heads to identify pain points, prioritize high-impact initiatives, and deliver scalable automation solutions. The ideal candidate is a strong executor who has built and shipped automation in fast-moving environments, and is ready to take on a management role.
What You’ll Do:
• Grow and develop the Development & Automation team - onboard, mentor, and support team members as the function scales
• Contribute to the technical roadmap and standards for the function - tooling decisions, delivery priorities, and how the team partners with the rest of the business
•
Manage vendor relationships and support capacity planning for the function
• Own and build Digacore’s automation and integration roadmap across internal operations and client environments
• Identify manual processes and turn them into scalable automations that improve efficiency and reduce friction
• Work with leadership, teams, and clients to understand pain points and define automation opportunities
• Build and deploy workflow automations, system integrations, dashboards, and AI-enabled solutions
• Create reusable automation patterns that can be applied across teams and clients
• Improve visibility through reporting and dashboards that help teams and leaders make better decisions
• Streamline service desk, ticketing, onboarding/offboarding, billing, and client lifecycle workflows
• Choose and implement automation and AI tools that deliver clear business or client value
• Work with engineers or vendors as needed to deliver solutions end-to-end
• Track impact through metrics like time saved, efficiency gains, and service improvements
What You Bring:
• 3+ years in automation, systems integration, DevOps, or technical operations, with 1+ years leading or mentoring on AI or automation initiatives
• Experience in MSP, SaaS, or other multi-client service environments
• Strong ability to improve business processes through APIs, integrations, and workflow automation
• Hands-on experience with Microsoft stack (M365/Azure), PowerShell, Power Platform, PSA/RMM tools, and APIs
• Experience with reporting tools (e.g., Power BI) and working knowledge of data structures
• Proven track record of applying AI to real operational or client-facing use cases
• Ability to work across technical teams and business stakeholders to deliver measurable impact
• Strong prioritization and execution skills, with ownership from idea to delivery
Compensation:
$120,000–$150,000 Annually (depending on experience)
Perks & Benefits:
• Nationwide medical insurance
• Dental insurance
• Life insurance gifted to all employees
• Long-term disability insurance gifted to all employees
• FSA and HSA options
• 401k match
• Generous paid time off
• Mental health days
• Paid certification assistance
• Opportunity to help shape the future operational strategy of a growing MSP
We are an Equal Opportunity Employer
Salary: $120,000-$150,000Originally posted on Himalayas
Why Digacore?
We’re a fast-paced, people-first MSP with:
• Real career growth
• Autonomy to own projects and make decisions
• A collaborative culture (we back each other up, no egos)
• Leadership that vales innovation, efficiency, and practical solutions over bureaucracy
About the Role:
We’re looking for a hands-on manager to lead and grow Digacore’s Development & Automation function - driving automation, systems integration, operational efficiency, and AI-enabled workflows across the company and our client environments.
This role exists to reduce operational friction, eliminate repetitive manual work, improve visibility through reporting and dashboards, and scale efficiency through smarter systems and processes. You’ll be hands-on and delivery-focused, with the opportunity to grow and mentor the team over time.
You’ll work closely with leadership and department heads to identify pain points, prioritize high-impact initiatives, and deliver scalable automation solutions. The ideal candidate is a strong executor who has built and shipped automation in fast-moving environments, and is ready to take on a management role.
What You’ll Do:
• Grow and develop the Development & Automation team - onboard, mentor, and support team members as the function scales
• Contribute to the technical roadmap and standards for the function - tooling decisions, delivery priorities, and how the team partners with the rest of the business
•
Manage vendor relationships and support capacity planning for the function
• Own and build Digacore’s automation and integration roadmap across internal operations and client environments
• Identify manual processes and turn them into scalable automations that improve efficiency and reduce friction
• Work with leadership, teams, and clients to understand pain points and define automation opportunities
• Build and deploy workflow automations, system integrations, dashboards, and AI-enabled solutions
• Create reusable automation patterns that can be applied across teams and clients
• Improve visibility through reporting and dashboards that help teams and leaders make better decisions
• Streamline service desk, ticketing, onboarding/offboarding, billing, and client lifecycle workflows
• Choose and implement automation and AI tools that deliver clear business or client value
• Work with engineers or vendors as needed to deliver solutions end-to-end
• Track impact through metrics like time saved, efficiency gains, and service improvements
What You Bring:
• 3+ years in automation, systems integration, DevOps, or technical operations, with 1+ years leading or mentoring on AI or automation initiatives
• Experience in MSP, SaaS, or other multi-client service environments
• Strong ability to improve business processes through APIs, integrations, and workflow automation
• Hands-on experience with Microsoft stack (M365/Azure), PowerShell, Power Platform, PSA/RMM tools, and APIs
• Experience with reporting tools (e.g., Power BI) and working knowledge of data structures
• Proven track record of applying AI to real operational or client-facing use cases
• Ability to work across technical teams and business stakeholders to deliver measurable impact
• Strong prioritization and execution skills, with ownership from idea to delivery
Compensation:
$120,000–$150,000 Annually (depending on experience)
Perks & Benefits:
• Nationwide medical insurance
• Dental insurance
• Life insurance gifted to all employees
• Long-term disability insurance gifted to all employees
• FSA and HSA options
• 401k match
• Generous paid time off
• Mental health days
• Paid certification assistance
• Opportunity to help shape the future operational strategy of a growing MSP
We are an Equal Opportunity Employer
Salary: $120,000-$150,000Originally posted on Himalayas