Description review
French Speaking Fitbit Customer Support Specialist - Work In Sofia, Bulgaria
Patrique Mercier Recruitment Fr · France · back to the listing
HR standards
66/100
needs work
Title ↔ description
87/100
strong
Reads as
Customer Support
100% confident
What this role officially is
customer service representative — ESCO, the EU occupation classification
Customer service representatives handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding customer satisfaction and report it.
Also known as: customer complaints handler, customer feedback representative, customer experience manager, assistant customer service representative, graduate customer service representative, information office worker
How others title the same work
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Startups
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What the listing never says
- 20 bullet points. Long requirement lists deter qualified candidates, who read them as hard gates. Scope clarity
- No pay range published. Candidates cannot tell whether applying is worth their time. Pay transparency
- No location or timezone policy stated, so a candidate cannot tell where they may work from. Scope clarity
The listing, marked up
French Speaking Fitbit Customer Support Specialist
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international staffing firm, recognized as a leader in European recruitment and specialized BPO solutions. We take pride in connecting world-class talent with industry-leading brands, consistently delivering excellence in professional placement.
Job Overview
We are currently sourcing exceptional talent for a French Speaking Fitbit Customer Support Specialist position in Bulgaria. This unique opportunity allows you to combine your passion for the Fitness & Wellness industry with a dynamic career in one of Europe’s most vibrant business hubs.
Key Responsibilities
• Provide world-class support to French-speaking users of wearable fitness technology and wellness ecosystem devices.
• Troubleshoot technical issues related to Fitbit hardware, mobile application synchronization, and fitness tracking software.
• Educate customers on health features, personalized wellness insights, and fitness goal tracking to enhance their user experience.
• Maintain a high level of customer satisfaction by delivering professional, empathetic, and efficient communication.
• Document customer interactions accurately within the CRM to ensure continuous product improvement within the wellness sector.
• Collaborate with international teams to stay updated on the latest fitness and wellness industry trends and software updates.
• Contribute to the positive brand reputation of our client by acting as a brand ambassador for their health-focused technology.
Requirements
• Native or fluent French (spoken and written).
• Proficiency in English to effectively interact with our global team.
• A genuine passion for the fitness, health, and wellness industry.
• Exceptional problem-solving skills and technical aptitude for consumer electronics.
• A customer-centric mindset with the ability to handle inquiries with patience and clarity.
• Valid EU passport (mandatory).
Benefits
What We Offer
• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Monthly Performance Bonus
• And Much More...
Life in Bulgaria
Choosing one of our French-speaking jobs in Bulgaria offers more than just a career progression; it provides a high-quality lifestyle defined by stunning landscapes, a rich cultural heritage, and a welcoming climate. As you settle into your French Speaking Fitbit Customer Support Specialist position in Bulgaria, you will discover why so many professionals are choosing this destination for their next professional adventure.
Living in Bulgaria is an enriching experience that combines affordable living with a cosmopolitan urban atmosphere. With our comprehensive support for those seeking jobs in Bulgaria, you will find it incredibly easy to navigate your new environment, enjoy local culinary treasures, and thrive in a country that perfectly balances historical charm with modern infrastructure.
How to Apply
If you are ready to embark on an exciting career journey in the Fitness & Wellness industry, we invite you to take the next step today. Click Apply Now1 to submit your application for this French Speaking Fitbit Customer Support Specialist position in Bulgaria. We look forward to hearing from you. Sincerely, The Recruitment Team at Mercier Consultancy Group.
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About Mercier Consultancy Group
Mercier Consultancy Group is a premier international staffing firm, recognized as a leader in European recruitment and specialized BPO solutions. We take pride in connecting world-class talent with industry-leading brands, consistently delivering excellence in professional placement.
Job Overview
We are currently sourcing exceptional talent for a French Speaking Fitbit Customer Support Specialist position in Bulgaria. This unique opportunity allows you to combine your passion for the Fitness & Wellness industry with a dynamic career in one of Europe’s most vibrant business hubs.
Key Responsibilities
• Provide world-class support to French-speaking users of wearable fitness technology and wellness ecosystem devices.
• Troubleshoot technical issues related to Fitbit hardware, mobile application synchronization, and fitness tracking software.
• Educate customers on health features, personalized wellness insights, and fitness goal tracking to enhance their user experience.
• Maintain a high level of customer satisfaction by delivering professional, empathetic, and efficient communication.
• Document customer interactions accurately within the CRM to ensure continuous product improvement within the wellness sector.
• Collaborate with international teams to stay updated on the latest fitness and wellness industry trends and software updates.
• Contribute to the positive brand reputation of our client by acting as a brand ambassador for their health-focused technology.
Requirements
• Native or fluent French (spoken and written).
• Proficiency in English to effectively interact with our global team.
• A genuine passion for the fitness, health, and wellness industry.
• Exceptional problem-solving skills and technical aptitude for consumer electronics.
• A customer-centric mindset with the ability to handle inquiries with patience and clarity.
• Valid EU passport (mandatory).
Benefits
What We Offer
• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Monthly Performance Bonus
• And Much More...
Life in Bulgaria
Choosing one of our French-speaking jobs in Bulgaria offers more than just a career progression; it provides a high-quality lifestyle defined by stunning landscapes, a rich cultural heritage, and a welcoming climate. As you settle into your French Speaking Fitbit Customer Support Specialist position in Bulgaria, you will discover why so many professionals are choosing this destination for their next professional adventure.
Living in Bulgaria is an enriching experience that combines affordable living with a cosmopolitan urban atmosphere. With our comprehensive support for those seeking jobs in Bulgaria, you will find it incredibly easy to navigate your new environment, enjoy local culinary treasures, and thrive in a country that perfectly balances historical charm with modern infrastructure.
How to Apply
If you are ready to embark on an exciting career journey in the Fitness & Wellness industry, we invite you to take the next step today. Click Apply Now1 to submit your application for this French Speaking Fitbit Customer Support Specialist position in Bulgaria. We look forward to hearing from you. Sincerely, The Recruitment Team at Mercier Consultancy Group.
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