How many remote customer success manager jobs are on remoty.work?

remoty.work currently lists 124 remote customer success manager jobs from 102 companies. 22 score A or B on our A–F intelligence scale, and 0 are flagged as possible ghost jobs.

Remote Customer Success Manager Jobs: Role, Salary & Demand

A customer success manager (CSM) owns the post-sale relationship — onboarding new customers, driving adoption and ROI, renewing contracts, and expanding accounts. Remote CSM roles have grown rapidly alongside the SaaS industry; they are among the most accessible remote career paths for people moving from support, account management, or consulting.

124 Live Listings

22 A/B Grade

102 Companies

$70k–$130k Typical Base (US)

What a Remote Customer Success Manager Does

Onboard new customers and drive time-to-value through structured success plans
Monitor product adoption and health scores; proactively engage at-risk accounts
Lead regular business reviews (EBRs/QBRs) with decision-makers
Own renewal and expansion pipeline in partnership with account executives
Collect and relay customer feedback to product and engineering teams

Skills Employers Look For

Relationship management and executive communicationSaaS metrics (NRR, churn, ARR, NPS)CRM and CS tooling (Gainsight, Salesforce, ChurnZero, HubSpot)Data analysis and reporting basicsProject management and onboarding designWritten async communication

Remote Customer Success Manager Salary

Senior remote customer success manager roles typically pay $70k–$130k base per year in the US market. Base salary for senior remote CSMs in the US market. Enterprise or technical CSMs and those carrying an expansion quota trend toward the high end. Variable/bonus can add 10–25% on top of base.

Ranges are widely-reported US-market figures for senior levels, shown as market context. Live listing counts above are computed from remoty.work's own database.

Remote Demand for Customer Success Managers

Customer success roles are among the fastest-growing in remote hiring. As SaaS companies shift from pure growth to net-revenue retention, CSMs who can reduce churn and grow existing accounts are a strategic priority. Technical CSMs — those who understand the product deeply and can act as quasi-solutions engineers — command a meaningful salary premium.

Right now remoty.work tracks 124 live remote customer success manager listings from 102 companies. Every one is scored A–F by our intelligence engine and screened for ghost jobs .

Top-Scored Live Customer Success Manager Jobs

View all 124 →

Senior Software Engineer

Mercury Insurance Services🌍 Worldwide·Anywhere in the World·$94,458 to $179,048

Cross-Browser Development Decision Frameworks Productivity Software Computer Vision+6

2w ago

Web Developer (BigCommerce Experience Required)

Remote VA🌍 Worldwide·Anywhere in the World·Salary: $700

Cross-Browser Development SaaS Cross-Selling Ecommerce Web Development+1

2w ago

SaaS Project/Marketing Manager

BlueBox🌍 Worldwide·Anywhere in the World

Digital Marketing Figma Project Management RESTful Services/APIs+4

1w ago

Manager - Product Design

BrowserStack🌍 Worldwide·Anywhere in the World

Hardware Productivity Software Software Support Software Upgrades+4

3w ago

Senior Ocean Operations Associate

Flexport·Shanghai, China

Account Management Senior Level

1w ago

Human Resources Administrative Coordinator

Enstar Group·Florida, Florida, United States

exec education strategy customer support+32

1d ago

Frequently Asked Questions

Is customer success a good remote career?

Yes — CSM is one of the most common remote career paths. SaaS companies operate their entire post-sale motion remotely, and most remote-first companies have established CSM playbooks for onboarding, QBRs, and renewals.

What salary can a remote CSM expect?

Senior remote CSMs typically earn $70k–$130k base, with variable compensation of 10–25% on top. Technical CSMs and those carrying expansion quotas at enterprise accounts trend toward the high end.

What background do I need to become a remote customer success manager?

Common entry paths are support, account management, implementation consulting, or inside sales. Employers value SaaS product knowledge, strong communication skills, and comfort with data (churn rates, health scores, ARR). Technical CSM roles additionally require an understanding of APIs, integrations, or the product's technical domain.