Why this grade This listing scored 79/100, which is a B. It lost the most ground on remote clarity. See the breakdown
- Pay transparency 25 / 25 A published salary range, worth more than any other single factor because it is what a candidate cannot find out without applying.
- Description depth 20 / 20 How much the posting actually says about the work, measured in characters of real text.
- Freshness 15 / 15 How recently it was posted. Older postings are likelier to be filled or abandoned.
- Remote clarity 8 / 15 Whether "remote" means anywhere, or is quietly restricted to one country.
- Role specificity 6 / 10 Whether the listing is tagged well enough to tell what the role actually is.
- Corroboration 5 / 10 Whether more than one source carries this listing.
Every figure above is arithmetic over the posting itself — its salary field, its text, its age, its tags and how many sources carry it. How the grades work →
Mid level Full Time
Job Description:
The Telephonic Outreach Specialist is responsible for virtually connecting with members who are eligible for Thrive2Liv Powered by Philips services and engaging with them around their needs. This initial series of conversations with members begins the intake process, and the Outreach Specialist is the stepping-off point from which a member is connected to a Community Health Partner to develop a long-term relationship.
Until this connection is fully made, the Outreach Specialist is the members point person, available and accessible to assist with whatever may be needed, to troubleshoot, to educate, and to be a listening ear. The Outreach Specialist works alongside, and is supported by, each members care team.
Responsibilities:
- Provides telephonic/virtual outreach and engagement services for each eligible member.
- Leverages available data from Commons to learn more about potential members and inform them about the outreach processes.
- Reviews pre-populated demographic information and documents accurate information and emergency contacts within Commons.
- Collects verbal and written consent for eligible members.
- Initiates the intake process and handoffs to the care team.
- Communicates urgent needs and other pertinent information to care teams.
- Works daily within Commons to collect data, organize information, track tasks, monitor performance, and communicate with care team, members, and family members.
- Provides feedback to the product development team, and, over time, becomes part of a super-user group to assist in onboarding and supporting others
Work Experience:
- 1 year in similar role
We take into account an individual's qualifications, skillset, and experience in determining final salary. This role is eligible for health insurance, life insurance, retirement benefits, participation in the company's equity program, paid time off, including vacation and sick leave.
The actual offer will be at the company's sole discretion and determined by relevant business considerations, including the final candidates' qualifications, years of experience, skillset, and geographic location.
The expected salary range for this position is:
$21.73 - $26.56 Hourly
Thrive2Liv Powered by Philips values diversity as a core tenet of the work we do and the populations we serve. We are an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.
Originally posted on Himalayas
Apply for this role Opens himalayas.app — the link as listed; we have not yet verified it is the employer's own page
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Where this listing came from
- 08 Oct 2026 Himalayas first sighting
Seen on 1 board over 0 days.